31897 - Flood Resilience Team Member

Environment Agency; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A governmental environmental agency in East Anglia is looking for a motivated individual to join the Flood Resilience Team. The role involves coordinating inquiries, supporting data management, and contributing to community engagement activities. Ideal candidates will possess strong communication skills and a proactive work ethic, fostering resilience against flooding impacts. Competitive salary, flexible work, and comprehensive benefits are offered.

Benefits

25 days annual leave

Flexible working

Award-winning Pension Fund

Qualifications

• Strong communication skills and ability to engage with diverse stakeholders.
• Proactive approach to work with the confidence to make decisions.
• Ability to prioritize and manage varied workloads effectively.

Responsibilities

• Coordinate enquiries into the team inbox for timely responses.
• Support data maintenance within the Warning System.
• Assist in updating procedures and training materials.
• Help with community engagement events as needed.

Skills

Excellent communication

Data handling

GIS tools knowledge

Proactive work approach

Interpersonal skills

Job description

Overview

We are looking for a highly motivated and enthusiastic individual to play a critical role in the delivery of East Anglia's flood incident management service, helping to build communities that are resilient to the impacts of flooding. In East Anglia we want to create a diverse workplace where people are respected, valued and listened to. We are committed to Equality, Diversity & Inclusion (EDI) and aim to be an equal opportunity employer where we all grow and learn together. Covering Essex, Norfolk and Suffolk, the Flood Resilience Team Member will support the delivery of activities across all aspects of the team\'s work.

Responsibilities

• Coordinate internal and external enquiries that come into the team inbox, such as Freedom of Information requests and MP briefings, to ensure a timely and high-quality response.
• Support Technical Specialists in the maintenance and improvement of data within the Warning System, using a variety of databases and GIS tools.
• Support Incident Management leads in updating procedures, training materials and rosters, to ensure delivery of a competent and resilient flood incident management service.
• Support Engagement Advisors with production of materials and resources for engagement with customers and partners, and assist with community engagement events as necessary.

Please note: This role does NOT qualify for Skilled Worker sponsorship. Contact UK Visas and Immigration (UKVI) for professional expert advice.

The team

The Flood Resilience Team sits within the Flood and Coastal Risk Management Department in Local Operations and plays a vital role in the EA2030 goal of building a nation resilient to climate change. We ensure our staff, partners and communities are ready to respond effectively before, during and after a flood. We deliver the Flood Warning Service, engage with communities at risk from flooding and ensure our flood warning duty officers are trained and capable.

• An excellent communicator, who enjoys engaging with others and building relationships; interpersonal skills should be complemented by enthusiasm to achieve results.
• Take a proactive approach to progressing work, with the confidence to make decisions on your own initiative and as part of a team.
• Be able to work as part of a team, and individually, with the ability to prioritise an interesting and varied workload.
• Knowledge of GIS tools and willingness to undertake further training when necessary.
• It would be helpful, but not essential, to have knowledge of Flood & Coastal Risk Management and/or incident management.

Benefits and how to apply

We offer a fantastic benefits package including an attractive salary, flexible working, 25 days annual leave, and an award-winning Pension Fund. For more information about working for us and our extensive range of employee benefits, please read the candidate pack.