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Customer Experience Specialist- French Speakers with Relocation package
Résumé du poste
Join a leading company as a Customer Experience Specialist in Portugal, working with iconic global brands. This role offers a vibrant, multicultural environment with competitive salary and great benefits including relocation assistance, meal allowances and health insurance. Play a key role in providing excellent support to customers daily.
Prestations
Qualifications
- Fluency in French and English is essential.
- Some customer support experience is preferred.
- Tech-savvy or strong problem-solvers are encouraged.
Responsabilités
- Assist customers via phone, chat, email, and social media.
- Manage queries across multiple communication channels.
- Resolve complex issues with patience and empathy.
Connaissances
Locations: Lisbon, Porto, Avairo, Braga
Looking for a fresh start or your next big step abroad? Join a vibrant, multicultural team in Lisbon or Porto and work with some of the worlds most iconic global brands. As a Bilingual Customer Experience Specialist, youll help people every day while building a meaningful, international career all while enjoying life in one of Europes most beautiful countries.
Competitive Salary: 13,000 15,500 annually
️ Meal Allowance: Enjoy daily meals on us
Transport Support: Make commuting easy
???? Health Insurance: Full coverage from day one (free after 6 months)
Performance Bonuses: Earn more when you do well
️ Relocation Assistance: Well support you every step of the way
As a Customer Experience Specialist, youll be the first point of contact for customers via phone, chat, email, and social media. Your goal? Offer helpful, friendly, and effective support that leaves every customer smiling.
Your responsibilities include:
Assisting customers with orders, product info, and tech support
Managing queries across multiple communication channels
Adapting your tone and style to match each brands voice
Resolving complex issues with patience and empathy
️ Logging cases and keeping records accurate and organized
Speak fluently in French andEnglish
- Have some customer support experience (phone, email, or chat) a plus, not a must
Are tech-savvy or enjoy problem-solving
Communicate clearly, multitask well, and stay calm under pressure
Bring a positive attitude and a people-first mindset
This isnt just another job its a chance to grow, explore, and thrive in a supportive international workplace. From career progression to cultural discovery, were here to make your journey count.
Ready to turn your language skills into a global career?
Apply today and take the leap into an exciting new chapter in Portugal!
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
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