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Customer Experience Specialist- French Speakers with Relocation package
Zusammenfassung
A leading company is looking for a Customer Experience Specialist fluent in French and English to join their team in Portugal. This role offers the chance to work with iconic global brands and provides comprehensive relocation assistance and competitive salary packages. The ideal candidate will have a positive attitude and excellent multitasking skills, providing friendly and effective support to customers.
Leistungen
Qualifikationen
- Fluency in French and English required.
- Experience in customer support preferred.
- Ability to multitask and stay calm under pressure.
Aufgaben
- Assist customers via phone, chat, email, and social media.
- Resolve complex issues with patience and empathy.
- Log cases and keep records accurate.
Kenntnisse
Locations: Lisbon, Porto, Avairo, Braga
Looking for a fresh start or your next big step abroad? Join a vibrant, multicultural team in Lisbon or Porto and work with some of the worlds most iconic global brands. As a Bilingual Customer Experience Specialist, youll help people every day while building a meaningful, international career all while enjoying life in one of Europes most beautiful countries.
Competitive Salary: 13,000 15,500 annually
️ Meal Allowance: Enjoy daily meals on us
Transport Support: Make commuting easy
???? Health Insurance: Full coverage from day one (free after 6 months)
Performance Bonuses: Earn more when you do well
️ Relocation Assistance: Well support you every step of the way
As a Customer Experience Specialist, youll be the first point of contact for customers via phone, chat, email, and social media. Your goal? Offer helpful, friendly, and effective support that leaves every customer smiling.
Your responsibilities include:
Assisting customers with orders, product info, and tech support
Managing queries across multiple communication channels
Adapting your tone and style to match each brands voice
Resolving complex issues with patience and empathy
️ Logging cases and keeping records accurate and organized
Speak fluently in French andEnglish
- Have some customer support experience (phone, email, or chat) a plus, not a must
Are tech-savvy or enjoy problem-solving
Communicate clearly, multitask well, and stay calm under pressure
Bring a positive attitude and a people-first mindset
This isnt just another job its a chance to grow, explore, and thrive in a supportive international workplace. From career progression to cultural discovery, were here to make your journey count.
Ready to turn your language skills into a global career?
Apply today and take the leap into an exciting new chapter in Portugal!
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.
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