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Customer Experts - French Speaking - Remote inGreece
Resumo da oferta
A recruitment agency is looking for a Customer Support Specialist to handle customer communications via phone, chat, and email. The successful candidate will ensure high satisfaction and must be fluent in French with strong English communication skills. This role offers a remote work model and includes relocation support to Greece, competitive salary, and healthcare benefits.
Serviços
Qualificações
- Fluency in French required.
- Strong communication in English essential.
- Ability to effectively handle customer inquiries.
Responsabilidades
- Communicate with customers via phone, chat & e-mail.
- Track and follow cases to ensure timely closure.
- Maintain high customer satisfaction.
Conhecimentos
Position : Customer Support Specialist
Work model : Remote
Location : Greece
Employment type : Full-time
What you will do :
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
What you will bring :
What we offer :
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.
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