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Software Engineer - Support & Projects F/M
Zusammenfassung
A technology consulting firm in France is seeking an experienced Software Application Engineer to provide customer support and develop software solutions. Candidates should have at least 3 years of relevant experience and strong skills in software testing and customer training. A Bac +5 degree in engineering or a related field is required. Proficiency in French and English is essential for this role.
Qualifikationen
- Minimum 3 years of experience in a similar position.
- Autonomous, rigorous, and proactive.
- Strong analytical and listening skills.
Aufgaben
- Analyze and diagnose support requests from software users.
- Participate in testing and validating new software features.
- Develop software modules for customer projects.
- Train new customers on software usage.
Kenntnisse
Ausbildung
Tools
A multi-specialist player in digital transformation, business consulting and technology consulting, Audensiel supports its clients in all sectors of activity in France and internationally in the following areas: Digital, Consulting, Data/AI, IoT, Cybersecurity and Cloud/DevOps. The software application engineer position is a real springboard within AVS to evolve into areas of expertise.
- Support/maintenance: Analyze and diagnose support requests from software users (questions, help, bug); customer follow-up.
- Participate in testing and validate new software features.
- Realization of customer projects around the software: development of software modules, creation of content (scenarios, 3D environments, etc.); document the work done through reports explaining the methodology used.
- Train new AVS customers to use the software.
- You are a graduate of a Bac +5 (engineering school or master) with a computer-dominant profile and have a minimum experience of 3 years in a similar position.
- Knowledge of SCANeR Studio and/or Windows - Linux would be a plus.
- You demonstrate autonomy, rigor and proactivity. Your ability to listen and analyze, combined with your sense of service, will be your assets for this position.
- You have a good level of written and oral expression in both French and English.
In accordance with its ethical commitment, Audensiel is committed to combating all discrimination and promoting diversity and equal opportunities.
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