Service Engineer

Planet Pharma; Orléans; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

A leading laboratory equipment provider near Orléans is seeking a Service Engineer to support laboratory instrumentation. Responsibilities include maintaining and diagnosing equipment, delivering training, and ensuring optimal performance. Candidates should possess a degree in a related field and have hands-on laboratory experience. Strong customer service skills and proficiency in English are essential. This role offers a chance to make a significant impact in scientific innovation.

Qualifications

• Degree in a relevant field is essential.
• Hands-on experience with laboratory environments required.
• Strong ability to train others in technical skills.

Responsabilités

• Maintain and qualify laboratory instruments.
• Diagnose and repair multi-vendor equipment.
• Deliver technical training and advice.

Connaissances

Customer service skills

Technical training delivery

Hands-on equipment experience

Organizational skills

Formation

Degree in Chemistry, Biology, Physics, or Electronics

Outils

Laboratory instruments (HPLC, GC)

MS Office

Description du poste

Overview

Job : Service Engineer / Customer Support Engineer

Location : Near Orléans, France

We’re looking for a skilled and customer-focused Service Engineer to support laboratory instrumentation at client sites. In this hands-on role, you’ll perform preventive maintenance, troubleshooting and qualification of multi-vendor equipment. You’ll be the technical expert ensuring optimal performance, delivering tailored training and driving customer satisfaction through precision and professionalism.

Our client is a global leader in scientific innovation that partners with laboratories across industries to improve health, safety, and environmental outcomes. With a strong commitment to quality and cutting-edge technology, this company empowers its teams to make a meaningful impact through service excellence and technical expertise.

Responsibilities

• Maintain and qualify laboratory instruments (HPLC / GC, centrifuges, dissolution testers, etc.)
• Diagnose and repair multi-vendor equipment
• Perform software and hardware updates
• Document interventions in line with quality standards
• Deliver technical training and usage optimization advice

Requirements

• Degree in Chemistry, Biology, Physics, Electronics or equivalent experience
• Hands-on experience with laboratory equipment and environments
• Strong organizational and customer service skills
• Ability to deliver technical training
• Proficiency in English and MS Office

Independent / Sole Proprietor set up is preferred but other engagement methods are possible.