Remote Travel Specialist

Sweetcarolinatravels; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A travel agency is seeking a Remote Travel Specialist to support clients from planning to return home. This role demands strong communication skills, experience in customer service, and a passion for travel. Responsibilities include managing bookings, providing travel insights, and ensuring customer satisfaction. The ideal candidate is tech-savvy, detail-oriented, and ready to embrace the flexible, remote work environment. Join our community-focused team where we strive to create memorable travel experiences.

Prestations

Exclusive travel perks

Access to industry discounts

Professional development through mentorship

Qualifications

• Minimum experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail and strong organizational habits are essential.
• Adaptability to new systems and booking tools is necessary.

Responsabilités

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates and cancellations.
• Provide insights on destinations and travel documents.
• Follow up on trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Connaissances

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Love for travel

Description du poste

As a Remote Travel Specialist, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel Agency,prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

Support travelers with booking updates, modifications, cancellations, and special requests.

Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.

Follow up to confirm trip details and gather feedback post-travel.

Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Exclusive travel perks and access to industry-only discounts.

Professional development through ongoing training, mentorship, and team support.

Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

Strong written and verbal communication skills.

Experience in customer service—ideally in travel, tourism, or hospitality.

High attention to detail with strong organizational and follow-through habits.

Tech-savvy and quick to adapt to new systems and booking tools.

A genuine love for travel and helping others design unforgettable journeys.