Remote French CSR: Summer in Portugal

Cross Border Talents; À distance; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A remote customer service company is seeking a French Customer Service Representative to support Facebook users while working remotely from Portugal. The role involves providing empathetic, accurate support, monitoring abuse reports, and contributing to global improvements. Candidates must be fluent in French and English with strong communication skills. The position offers a base salary of €1050 or €1250 gross per month, with accommodation options available, and the freedom to work from beautiful locations in Portugal.

Prestations

Free accommodation

Remote-first culture

Opportunity to travel

Qualifications

• Fluency in French and English with excellent communication skills.
• Strong sense of empathy and a passion for community well-being.
• Analytical mindset with a keen eye for trends and solutions.

Responsabilités

• Provide empathetic, accurate, and timely support to Facebook users.
• Monitor and resolve abuse reports, help users with account issues.
• Spot trends, escalate complex issues, and contribute to global support improvements.

Connaissances

Fluency in French

Fluency in English

Excellent communication skills

Analytical mindset

Empathy

Description du poste

A remote customer service company is seeking a French Customer Service Representative to support Facebook users while working remotely from Portugal. The role involves providing empathetic, accurate support, monitoring abuse reports, and contributing to global improvements. Candidates must be fluent in French and English with strong communication skills. The position offers a base salary of €1050 or €1250 gross per month, with accommodation options available, and the freedom to work from beautiful locations in Portugal.