Project Manager

Wakam; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A digital insurance leader in Paris is seeking a Project Manager to oversee run-off insurance programs. The role involves managing operational risks, defining workflows, and ensuring compliance with partners. Candidates should have a Master's degree and 4-7 years of relevant experience. Join a fast-paced, dynamic team focused on transforming insurance operations.

Qualifications

• 4-7 years of experience as a Project Manager or Auditor in insurance.
• Ability to explore root causes and propose pragmatic solutions.
• Solid project management skills to handle multiple priorities.

Responsabilités

• Manage and secure all run-off accounts.
• Assess operational risks with multiple teams.
• Define post-termination workflows.

Connaissances

Project Management

Attention to Detail

Communication Skills

Collaboration

Fluency in English

Formation

Master's degree in management, finance, or insurance

Description du poste

Who We Are

Wakam is a B2B2C digital insurer designing embedded and white-label insurance products for over 80 partners across Europe. Powered by our proprietary Play&Plug® technology platform, we offer API-based solutions and manage fully cloud-native insurance programs.

Operating in 32 countries, Wakam is a European leader in digital and embedded insurance, with a business model driven by transparency, technology, and impact.

We are also a mission-driven company, dedicated to "enabling transparent and impactful insurance" for all our partners.

About the Team

The Operations France & Europe team plays a strategic role in setting up ecosystems and target operating models involving various stakeholders (partners, claims managers, assistance provider, etc.) and ensures a close monitoring of activities delegated to Wakam's partners and TPAs.

To ensure operational excellence, we are now looking for a Project Manager to oversee and secure the management of our terminated (run‑off) insurance programs across France and Europe.

Your Mission

As part of the Operations France & Europe team, your mission will be to manage and secure all run‑off accounts and serve as the primary point of contact for operational follow‑up with partners.

Your responsibilities will include :

• Assessing the operational risks associated with terminated programs, in collaboration with Actuarial, Reserving, Claims, Finance, and Partner Oversight teams
• Defining and implementing post‑termination workflows or transfer models tailored to each product and country
• Ensuring partners and TPAs adhere to contractual obligations on all run‑off programs
• Identifying operational issues, initiating corrective actions, and tracking remediation plans
• Creating performance reports and leading steering committees with partners and TPAs

You will also contribute to :

• Formalising and improving our run‑off process: reducing the number of active TPAs, documenting procedures, implementing new controls, and designing a clear RACI
• Digitalising run‑off oversight by identifying alerts and automation opportunities in coordination with the IT team

What You Bring

• You have a Master's degree from a business school or university, with a focus in management, finance, or insurance, and:
• 4-7 years of experience as a Project Manager or Auditor, with at least one role related to the insurance industry
• A strong attention to detail, a curious mindset, and the ability to explore root causes and propose smart, pragmatic solutions
• Solid project management skills, allowing you to handle multiple priorities in parallel
• A collaborative mindset and excellent communication skills, both written and spoken
• Full fluency in English; fluency in French is a plus

Your Working Style

• Positive energy, adaptability, and team spirit
• Proactive and responsive
• Comfortable working in a dynamic, fast‑paced environment
• Curious, pragmatic, and detail‑oriented
• Keen to contribute to a mission‑led company in transformation

Why Join Wakam?

• Be a key contributor to structuring the future of our run‑off processes at scale
• Work at the intersection of Operations, Compliance, and Partner Management
• Join an agile team where ownership, autonomy, and impact are real
• Help shape the governance of strategic partnerships across Europe
• Evolve in a fast‑paced, purpose‑led company with a European reach

AI & Automation

At Wakam, AI and automation are transforming the insurance experience. We're looking for curious, open‑minded teammates who are ready to adopt AI tools to:

• Streamline day‑to‑day workflows
• Automate repetitive tasks
• Enrich data analysis and decision‑making

You don't need to be a technical expert—what matters most is your adaptability and eagerness to learn. Our team will support your up‑skilling so you can help build the transparent, high‑impact insurance of tomorrow.

Hiring Process

• Initial conversation with one of our Talent Acquisition Partners
• Interview with the Head of External Operations Europe
• Meet the team interview with the External Operations team
• Final interview with our HR Business Partner

Interested? Apply! Let’s shape the future of Wakam’s Operations together.