Luxury Living Group - Sales & Design Consultant - Paris

Poltrona Frau Spa; France; Sur place; EUR 45 000 - 60 000; Plein temps

Résumé du poste

A luxury furniture company in Paris is seeking a Sales & Design Consultant to manage high-end design projects and ensure exceptional customer service. The ideal candidate will have 3-5 years of experience in luxury furniture, excellent computer skills, and a proactive approach to sales. Responsibilities include engaging customers, maintaining relationships, coordinating projects, and supporting showroom management. Proficiency in both French and English is required for this role.

Qualifications

• 3-5 years experience in a high-end and luxury furniture environment.
• Excellent hospitality skills and customer engagement.
• Ability to handle stress and problem-solve effectively.

Responsabilités

• Provide outstanding hospitality to customers in the showroom.
• Ensure customer satisfaction through excellent sales service.
• Maintain relationships with existing clients and prospect for new customers.
• Coordinate with vendors and contractors to execute design projects.
• Support the Store Manager in organizing events.

Connaissances

Excellent computer skills

Excellent communication skills

Interpersonal skills

Problem solving

Customer oriented

Team player

Enthusiastic attitude

Proactive approach

Formation

Previous experience in high-end and luxury furniture

Outils

Microsoft Outlook

Microsoft Word

Microsoft Excel

Description du poste

Sales & Design Consultant Paris

Responsibilities

Design consultant at Luxury Living Group plays a crucial role in managing high-end design projects from conception to completion.

The design consultant will support the Showroom Sales Team for providing customers with all the requested information and advise them concerning acquisitions by ensuring an outstanding sales experience.

The Design Consultant reports directly to the Showroom Manager.

Main Activities

Key responsibilities include

Meet and greet customers that come into the Showroom, providing outstanding level of hospitality.

Ensure high levels of customer satisfaction through excellent sales service.

Client Consultation: Actively listen to and engage customers, using appropriate selling skills to match the customer’s needs, and ensure their decisions.

Maintain strong relationships with existing customers, as well as prospect for new customers.

Offer information and technical support to customers about the products.

Project Management: Coordinating with vendors, contractors and other professionals to ensure project execution aligns with the client’s expectations.

Use the company reporting tools (quote / project registration, traffic registration, CRM).

Contribute to further expand the company database through client data registration and profiling.

Support the Store Manager and Retail Director in organizing events and promotional activities to target.

Prepares sales and customer relations reports by analysing and categorizing sales information.

Identify and investigate customer complaints and service suggestions.

Provide support to the Showroom Manager in implementing programs and execute operational and organizational objectives.

Experience and Education

Previous experience (3-5 years) in high-end and luxury furniture will be appreciated.

Technical and Soft skills

• Excellent computer skills (Microsoft Outlook, Word, Excel).


• Excellent communication and interpersonal skills.


• Attitude to problem solving and ability to handle stress.


• Polite and customer oriented.


• Team player.


• Positive attitude and enthusiastic.


• Oriented and proactive approach to achieving the goals.

Work location

Paris (France)

Languages

French, English