Lead Product Manager - Payment Activation & Acceptance

Pluxee; Issy-les-Moulineaux; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global player in employee benefits is seeking a Lead Product Manager to shape the payment experience through strategic leadership and collaboration. This role involves managing the payment instrument catalog and driving innovative payment solutions while promoting a culture of continuous improvement. Candidates should possess strong business acumen and experience in payment product management. The position offers a hybrid working arrangement in Issy-les-Moulineaux, France.

Prestations

Meaningful job

Great culture

Empowering environment

Qualifications

• Proven experience in payment product management, particularly in payment activation.
• Deep understanding of card and alternative payment networks.
• Exceptional collaboration and communication skills across diverse stakeholders.

Responsabilités

• Lead the change in payment activation and acceptance models.
• Translate the payment strategy into actionable initiatives.
• Drive the evolution of tokenized, virtual, and alternative payment instruments.

Connaissances

Payment product management

Strategic mindset

Collaboration skills

Agile methodologies

Problem-solving

Description du poste

Overview

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Mission :

The Global Payment Product team is a key enabler of Pluxee’s business, driving profitability and unlocking Pluxee potential by delivering global payment solutions which can be implemented locally in Pluxee markets. Our mission covers benefit account management, payment instruments management and their acceptance, the processing of transactions and their settlement / clearing.

Lead Product Managers in the Global Payment Tribe are responsible for a specific part of the payment value chain. As Lead Product Manager for the payment activation, you will be in the middle of the value chain, responsible for building the global payment instrument catalogue and the acceptance of those payment instruments. From ApplePay to QR codes, the world of payment instrument is wide and has a strong dependency with the model in which we operate with merchants (3C or 4C).

You will act as a change agent in transforming legacy payment activation and merchant acceptance models into a token-centric, partner-agnostic global architecture. You will drive the evolution of payment capabilities aligned with Pluxee’s ambition to become a global issuer, supporting secure, flexible, and scalable acceptance solutions.

Key Responsibilities

As a lead Product Manager, you shape the Pluxee payment experience by working closely with local (country) and global experts (product, engineering, business domains). You convert the global strategy into actionable roadmaps with the support of Product Managers and Business Analysts. As part of the Global Payment Tribe, you will design global payment solutions adaptable for local implementation. This requires balancing abstraction and local execution to ensure effective delivery.

The main responsibilities of the position will include, but are not restricted to, the following :

• Translate the payment strategy into actionable initiatives,
• Maintain and prioritize the backlog to maximize user value.
• Write clear user stories and prepare sprints with well-defined criteria.
• Manage change requests (enhancements, new features) and ensure smooth adoption.
• Standardize and document processes to ensure efficient execution.
• Create dashboards to track performance and improve visibility.
• Facilitate communication between business, product, and tech teams.
• Act as the main point of contact for product-related questions and priorities.
• Drive the evolution of tokenized, virtual, and alternative payment instruments
• Improve system stability and system resilience, integrating learnings into roadmap planning.
• Own and monitor key product and business KPIs
• Ensure compliance and quality in all developments by leading cross-functional governance
• Support adherence to EMV, PCI-DSS, and local compliance standards
• Support wallet integration and token provisioning across major schemes and providers.

Role & expectations

Expectations as to the role is that you will :

• Lead the change; you come with a passion for product & payment systems, and a capability to engage, structure and execute continuous improvement
• Develop a deep understanding of the payment transaction lifecycle, from issuing to settlement, payment partners or solution providers, etc.
• Establish and drive continuous improvement initiatives to support our ambitions of growth
• You are the Owner of the functional scope - Not owner of the technical implementation. You Capture and formalize business requirements in functional specifications & payment flows, document the payment service catalogue
• A sharp understanding of business models and how to align product architecture with commercial outcomes.
• The ability to challenge legacy paradigms and shape future-looking payment acceptance strategies.

You're a match

You are a product leader with strong business acumen and deep experience in payments. You operate confidently at the intersection of product, architecture, and go-to-market strategy. You know how to align technical capabilities with commercial value, and you’re passionate about building scalable, modern solutions.

You're a match : You bring

• Proven experience in payment product management, particularly in payment activation, acceptance, issuing, or acquiring.
• Deep understanding of card and alternative payment networks, tokenization, digital wallets, and merchant acceptance flows.
• Strong strategic mindset, with the ability to lead transformation programs across multiple markets.
• Comfort operating with ambiguity, setting direction while ensuring short-term delivery.
• Exceptional collaboration and communication skills across diverse stakeholders (tech, ops, compliance, business).
• Product & Agile Mastery with strong experience in product management, backlog ownership, and Agile methodologies (SAFe / Scrum).
• Project Leadership with proven ability to lead cross-functional, international payment projects with a PMO focus.
• Strategic & Analytical Thinking with strong problem-solving skills and data-driven decision-making
• Team Management : Experience leading high-performing teams in a fast-paced environment.

Working Conditions

Hybrid: on site (Issy-Les-Moulineaux) and work from home

Happy at work

• A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.
• A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!
• An empowering environment : Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive workplace where all abilities are celebrated, and equal learning and growing opportunities are a given.