IT Supervisor

Accor; Issy-les-Moulineaux; Sur place; EUR 35 000 - 45 000; Plein temps

Résumé du poste

A global hospitality company is seeking an IT professional for their hotel in Issy-les-Moulineaux, France. The role involves managing IT operations, supporting guests with internet access, and overseeing hotel IT infrastructure. Candidates should have a minimum of two years' experience in IT services and knowledge of hospitality software such as OPERA. This position offers opportunities for professional growth and employee benefits like discounted rates at Accor Hotels worldwide.

Prestations

Employee benefit card for hotel discounts

Learning programs by Academy Accor

Opportunities for internal growth

Qualifications

• Minimum 2 years' experience in hospitality IT operations or IT services.
• 2 to 4 years further education or equivalent in Computer Technology and/or Telecoms.
• Knowledge of hospitality industry programs and network operations.

Responsabilités

• Assist guests with high-speed internet access in various locations.
• Manage hotel IT infrastructure and all software/hardware.
• Plan and coordinate installation and testing of computer systems.

Connaissances

Hospitality IT operations

Computer technology

Network management

Customer support

Formation

Professional Diploma or Masters in Computer Technology

Outils

OPERA

Micros

Active Directory

Description du poste

Company Description

Mercure Maldives Kooddoo

Welcome to Mercure Maldives Kooddoo. Here, we blend authentic Maldivian hospitality with the trusted excellence of the Mercure brand. Our island resort offers a vibrant, multicultural work environment, stunning natural beauty, and endless opportunities for growth. Be part of a passionate team that creates unforgettable experiences for guests from around the globe.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• To assist customer for smooth running of high speed internet access in business center, guestroom, lobby, swimming pool, meeting room both wired/wireless and all outlets, notebook, mobile phone, pocket PC, PDA, video conference and etc.
• Being an adviser and compile the knowledge for computer technology to customer and hotel.
• Be responsible for hotel IT infrastructure
• Be responsible for all hardware and software in the hotels
• Be responsible for all system specifications, documentation, security and control systems for computers
• To assist in installation, testing and smooth running of all computer hardware in the hotels
• To plan, execute and co‑coordinating with other departments the setting up of the entire computer system (hardware and software) for the hotels

Qualifications

• Minimum 2 years’ experience in hospitality IT operations, or IT services
• 2 to 4 years further education or equivalent, Professional Diploma, Masters in Computer Technology and/or Telecoms
• Have knowledge in Hospitality industry program such as OPERA, Micros, MC, Sun System, Time Attendance and Payroll, Call Accounting program is advantage
• Have prior knowledge in Operation system, network and Active directory domain

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates in Accor Hotels Worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS