Ingénieur d'Application

EOS imaging; Lyon; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A healthcare technology company is seeking a Clinical Application Specialist to provide on-site training and support for healthcare professionals across France and the EMEA region. The ideal candidate will have a degree or certification as a Radiology Technologist or Biomedical Engineer, with strong knowledge in osteo-articular X-ray imaging. This role requires excellent communication skills and a willingness to travel frequently to support customer engagement and product optimization, ensuring the effective clinical use of their imaging systems.

Qualifications

• Fluent in English (spoken and written).

Responsabilités

• Deliver training and clinical support to healthcare professionals.
• Assist sales team with clinical demonstrations and evaluations.
• Gather clinical feedback to identify needs and improvements.
• Collaborate with Marketing for product insights.
• Represent EOS at national congresses and conduct demonstrations.
• Organize training programs for internal teams and partners.
• Travel frequently within France and EMEA.

Connaissances

Osteo-articular X-ray imaging knowledge

IT connectivity in medical imaging

Communication and interpersonal skills

Customer engagement passion

Formation

Degree or certification as a Radiology Technologist or Biomedical Engineer

Description du poste

Overview

EOS imaging is an international company specializing in innovative imaging and software solutions for osteoarticular care and orthopedic surgery. It is part of the Alphatec Spine group. The key values of curiosity, pushing boundaries, and high clinical standards form the basis of collaborative work with a common goal: the best patient care. Proud of the products they develop, the EOS Imaging teams enjoy working in a friendly environment where everyone is committed to moving projects forward.

The Clinical Application Specialist (CAS) is a key role in the EOS imaging organization, onsite, communicating with the client and representing the company. EOS imaging opens a new role to complete a team of 7 CAS in France and abroad that are working together with the rest of the company hand in hand. This position requires solid knowledge of radiographic imaging, a pleasant manner, and a willingness to travel. The CAS is a pivotal member of the EMEA team, responsible for both supporting the existing installed base and fueling innovation through clinical expertise and user feedback. The CAS acts as a product expert to train and support customers on the EOS imaging system and related products, ensuring optimal clinical use and customer satisfaction.

Responsibilities

• Delivering on-site training, workflow optimization, and clinical support to healthcare professionals across France & EMEA region.
• Supporting the expansion of the installed base by assisting the sales team with clinical demonstrations, evaluations, and customer engagement.
• Gathering and structuring clinical feedback from users (radiologists, orthopedists, technologists) to identify needs, pain points, and opportunities for improvement.
• Collaborating with Marketing Product Managers by translating field insights into usable input for future product iterations and innovations.
• Representing EOS at national congresses, conducting live demonstrations, and supporting marketing initiatives.
• Organizing and delivering training programs for internal teams, distributors, and partners to ensure consistent clinical excellence.
• Traveling frequently within France and across the EMEA region.

Requirements

• Degree or certification as a Radiology Technologist or Biomedical Engineer.
• Fluent in English (spoken and written).

Skills & Competencies

• Strong knowledge in osteo-articular X-ray imaging and clinical workflows.
• Strong understanding of IT connectivity in medical imaging environments.
• Excellent communication and interpersonal skills, with a passion for training and customer engagement.
• Proven ability to gather, synthesize, and communicate clinical feedback to cross-functional teams.

Compétences et aptitudes (Français)

• Diplôme ou certification en tant que technicien en radiologie ou ingénieur biomédical.
• Maîtrise de l'anglais (parlé et écrit).

Compétences et aptitudes (Français) — suite

• Solides connaissances en imagerie radiologique ostéo-articulaire et en processus cliniques.
• Excellente compréhension de la connectivité informatique dans les environnements d'imagerie médicale.
• Excellentes aptitudes en communication et en relations interpersonnelles, passion pour la formation et l'engagement client.
• Capacité avérée à recueillir, synthétiser et communiquer les commentaires cliniques à des équipes interfonctionnelles.