French-Speaking Customer Experts Jobs - Remote InsideGreece

Dila Recruitment; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is seeking a Customer Expert to provide exceptional customer communication and support while ensuring high satisfaction levels. This role involves managing cases, fostering relationships with partners, and meeting targets. The ideal candidate should be fluent in French and possess strong English communication skills. Benefits include relocation support to Greece, a competitive salary structure, health care benefits, and professional development opportunities.

Prestations

Competitive monthly salary with bonuses

Health care benefits

Full training by certified instructors

Free online Greek language courses

Social responsibility initiatives

Qualifications

• Fluency in French is essential.
• B2 level or better in English required.
• Exceptional customer communication skills expected.

Responsabilités

• Communicate with customers via phone, chat & e-mail.
• Track and close cases efficiently.
• Maintain high customer satisfaction levels.
• Provide strong relationships with partners and show empathy.
• Work towards internal and client-set targets.

Connaissances

Fluency in French

Good communication skills in English (B2 level)

Exceptional communication and soft skills

Problem-solving skills

Tech savviness

Multitasking ability

Team player in a fast-paced environment

Description du poste

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in French
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses