French Customer Service Specialist - Relocate Abroad

Cross Border Talents; Strasbourg; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A multinational customer service provider is seeking a French Customer Service Representative to join their team and support clients in various European locations. The ideal candidate will be fluent in French and English, with a positive attitude towards customer service. Responsibilities include providing excellent support via phone, email, and chat, resolving inquires efficiently, and engaging in continuous professional development. Full relocation support and competitive salary are offered for the right candidate.

Prestations

Competitive salary and performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development opportunities

Qualifications

• Must be a valid EU citizen and willing to relocate abroad.
• Basic computer literacy needed.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Connaissances

Fluency in French

Fluency in English

Customer-focused attitude

Problem-solving skills

Communication skills

Outils

CRM systems

Description du poste

A multinational customer service provider is seeking a French Customer Service Representative to join their team and support clients in various European locations. The ideal candidate will be fluent in French and English, with a positive attitude towards customer service. Responsibilities include providing excellent support via phone, email, and chat, resolving inquires efficiently, and engaging in continuous professional development. Full relocation support and competitive salary are offered for the right candidate.