French Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Marseille; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading customer service provider is seeking a Customer Service Representative for the French market located in Lisbon, Portugal. The role involves assisting clients with inquiries about an innovative medical device. Ideal candidates should have strong customer service skills, be fluent in French, and possess technical troubleshooting abilities. Comprehensive training and attractive relocation support are provided.

Prestations

Private health insurance

Meal allowance

Relocation support

Qualifications

• Fluent in French (C2) and proficient in English (C1).
• Detail-oriented with strong problem-solving skills.
• Customer-focused approach with excellent communication skills.

Responsabilités

• Provide support to French-speaking customers via phone and email.
• Troubleshoot technical issues and deliver effective solutions.
• Assist clients with documentation and order entries.
• Ensure a superior customer experience through professionalism.

Connaissances

Customer service expertise

Technical troubleshooting

Attention to detail

Fluent in French

Proficient in English

Description du poste

Overview

Location : Lisbon, Portugal (On-Site)

Employment Type : Full-time

Language Requirements : French C2 and English C1

We are seeking a Customer Service Representative for the French market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities Include :

• Providing expert support to French-speaking customers via phone and email
• Troubleshooting technical issues and offering empathetic, timely solutions
• Assisting clients with documentation, order entries, and product shipments
• Ensuring an excellent customer experience through professionalism and attention to detail

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes private health insurance, meal allowance, and ongoing support throughout your journey.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.

This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others. If you’re ready to join a dynamic team and contribute to improving lives, we encourage you to apply. EU citizenship is requires!

Please upload your CV in English and take the first step toward an exciting career in Portugal— apply now!