French Customer Service Representative - Relocate Abroad

Cross Border Talents; Lyon; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

An international recruitment company is seeking a Customer Service Representative fluent in French and English to provide outstanding service to clients. The role involves assisting with inquiries and resolving issues. Excellent communication and problem-solving skills are a must. Competitive salary and full relocation support offered for candidates willing to work abroad.

Prestations

Competitive salary

Performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development opportunities

Qualifications

• Fluent in both French and English.
• Customer-focused with a positive attitude.
• Basic computer literacy and comfort with CRM systems.

Responsabilités

• Provide high-quality customer service to clients via phone, email, and chat.
• Assist customers with inquiries about products, orders, and technical issues.
• Escalate unresolved issues to appropriate internal departments.

Connaissances

Fluency in French

Fluency in English

Communication skills

Problem-solving

Description du poste

Locations

Portugal, Greece and Bulgaria.

Work Model

On-site

Required Languages

French + English

About the Role

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

1. Provide high-quality customer service to French-speaking clients via phone, email, and chat.
2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

1. Fluency in French and English.
2. Customer-focused with a positive, empathetic, and professional attitude.
3. Basic computer literacy and comfort with CRM systems or support tools.
4. Must be a valid EU citizen and willing to relocate abroad.

Benefits

1. Competitive salary and performance bonuses.
2. Full relocation support for international candidates.
3. Meal and Transport Allowances.
4. Health Insurance.
5. Paid Leave Allowances.
6. Training and professional development opportunities.