Freelance Luxury Brand Evaluator - Nimes (French Speaking)

CXG; Nîmes; Hybride; EUR 40 000 - 60 000; Temps partiel

Résumé du poste

CXG, un leader mondial de l'expérience client, recherche un évaluateur de marques de luxe. Ce rôle flexible vous permet de visiter des boutiques ou d'évaluer des expériences en ligne, offrant un retour essentiel pour affiner les services des marques emblématiques. Rejoignez-nous pour devenir acteur dans le domaine du luxe!

Prestations

Flexibilité des missions

Collaboration avec des marques emblématiques

Plateforme utilisateur conviviale pour la gestion des missions

Remboursement possible sur les achats

Qualifications

• Âgé(e) de 18 ans ou plus, client des marques premium.
• Doit être ponctuel(le), organisé(e), et fiable.
• Aucune expérience préalable requise, mais une passion pour l'expérience client est appréciée.

Responsabilités

• Choisir ses missions en fonction de ses préférences personnelles.
• Visiter des magasins de luxe ou évaluer en ligne.
• Observer et évaluer la qualité du service et l'expérience client.
• Fournir des retours d'expérience honnêtes via des questionnaires.

Connaissances

Observation

Rigueur

Détail orienté

Description du poste

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.

• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.

Our Luxury Partners:

Fashion & Couture

• Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry & Watches

• Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare

• Guerlain, Sephora, L’Oréal, Givenchy

Automotive

• Bentley, Jaguar, Genesis, Maserati, Vespa

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.

2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.

3. Observe carefully - check the ambiance, service quality, and overall customer experience.

4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.

• Flexible assignments tailored to your interests.

• Compensation for your time and input, with the potential for reimbursement on purchases.

• A user-friendly platform for managing missions and feedback.

How to Join the CXG Community:

1. Register: sign up at live.cxg.com and confirm your email.

2. Complete your profile: fill out your details to 100% and get verified.

3. Get certified: pass the General Certification to access missions.

4. Apply for missions: explore assignments with brands that excite you.

5. Start evaluating: begin making a difference in the luxury market.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.

• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

• Must be 18 years of age or older.
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.