Field Service Technician - France

Camlin; Paris; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global technology leader is seeking a Field Service Technician based in France. The role involves installing and maintaining HV transformer monitoring equipment across Europe, emphasizing strong customer service and technical skills. Candidates should have a background in electrical engineering and be willing to travel frequently. Competitive salary and attractive benefits offered.

Prestations

Attractive employee benefits

Qualifications

• Minimum 2 years’ experience in an engineering environment.
• Strong customer service skills and ability to provide training.
• Ability to travel to customer locations up to 70% of the time.

Responsabilités

• Installs, services, and maintains HV transformer monitoring equipment.
• Responsible for meeting daily service repair needs.
• Provides technical support to customers.

Connaissances

Customer service skills

Electronic repair troubleshooting

Communication skills

Project management skills

Formation

Electrical, Electronic or Mechanical Engineering qualification

Description du poste

Overview

Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and has interests in a number of R&D projects in scientific sectors. At Camlin we believe in high quality engineering and design to develop market leading products and services. We love creating value for our customers by solving difficult problems. The Camlin operation spans over 20 countries across the globe.

DESCRIPTION DE L’ENTREPRISE – JOB DESCRIPTION

Camlin Power designs, manufactures and supplies a range of innovative products to the power industries. We have over four decades of history in the Electric Utility industry and have delivered innovative and widely adopted solutions across global markets. Our regular customer base includes a vast range of major electricity utilities across the globe.

Responsibilities

1. We are seeking a Field Service Technician to support the continued expansion of our customer base in France and Europe. You will be based in France, preferably in the Lyon area. Traveling will be required across France and European countries, and occasionally international travel to customer sites, meetings or to train customers, install equipment and provide hands-on troubleshooting. This position plays a frontline role assisting customers at every stage including start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, and responding to emergencies.
2. Work independently, think clearly, communicate effectively, and see projects through to completion.

MISSIONS

1. Installs, services and maintains HV transformer monitoring equipment in the field; provides customer training as required.
2. Responsible for meeting daily service repair needs and driving customer satisfaction.
3. Assesses product/equipment performance based on field support data; recommends modifications or improvements.
4. Provides technical support to customers and other service professionals as required.
5. Ensures compliance with Company health, safety and environmental policies.

Summary: This individual must demonstrate strong electronic repair troubleshooting methodology and maintain a high technical level of product knowledge.

Qualités & Competences Requises

Essential Requirements:

• Electrical, Electronic or Mechanical Engineering qualification or experience equivalent to minimum 2 years’ experience in an engineering environment.
• Strong customer service skills and ability to interact confidently with customers and provide training on equipment and products.
• Excellent oral and written communication skills.
• Willingness to work additional hours and flexibility to work weekends as required; able to travel to customer locations up to 70% of the time within France, limited international travel as required; valid passport and driver’s license essential.

Experience

Desired criteria :

• Previous experience within the electrical utility industry with HV electrical and mechanical systems.
• Prior field engineering experience with installation and maintenance programs for transformer monitoring equipment.
• Good project management skills and ability to work effectively with minimal supervision.

Languages

• English: Good level required (read / written / spoken)
• Another language would be appreciated

Personal Attributes

• A good team player capable of delivering results under pressure and to strict deadlines.
• Strong quality & safety mindset to ensure work meets industry safety standards.
• Positive "can do" attitude towards addressing technical challenges for Camlin Energy and clients.
• Willingness to work additional hours and travel internationally up to 70% of the time; valid passport and driver’s license essential.

Salary

Competitive salary & a range of attractive employee benefits. Full-time

Statement on Fair Employment and Equal Opportunities

Camlin Group ensures equal opportunity for all job applicants and will not discriminate on gender, sexual orientation, race, religious belief, political opinion, marital status, age or disability.

Our Values

• We work together – We collaborate to reach shared goals and help each other.
• We believe in people – Our people are central to what we do and we trust our team to do their best.
• We won’t accept the ‘way it’s always been done’ – We are curious, improve things, and solve tough challenges.
• We listen to learn – We ask questions and listen to improve.
• We’re trying to do the right thing – We take responsibility and decisions are based on what’s right for people, profit, and planet.

Equal Employment Opportunity Statement

Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, gender identity, or sexual orientation.