Customer support

Cross Border Talents; Paris; On-site; EUR 10,612 - 12,711; Full time

Benefits offered by this job

Relocation package

Performance bonus up to €160 monthly

Flexible shifts

Job summary

A global online community seeks a Customer Service Representative to join their team remotely while relocating to Greece. The role requires fluency in Spanish and a good level of English, with responsibilities including providing empathetic customer support and investigating account issues. The company offers a relocation package, salary of €1,045 gross per month, and additional performance bonuses. Ideal candidates should have problem-solving skills and a passion for helping others in creating a better online environment.

Qualifications

• Fluency in Spanish and a good level of English required.
• Strong interpersonal and analytical skills.
• Up to 1 year of customer service experience is a plus.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Advocate for community safety and product understanding.
• Use data insights to enhance the user experience.

Skills

Fluency in Spanish (C1)

Strong communication skills

Problem-solving skills

Cultural awareness

Job description

Work. Travel. Thrive.

Relocate to Greece This year and Work Remotely!

Are you fluent in Spanish and passionate about helping others?

Join us as a Customer Service Representative supporting a global online community fully remote, with relocation support to help you settle smoothly into beautiful Greece.

This is your chance to build a meaningful career while embracing the Mediterranean lifestyle imagine sunsets in Santorini or morning strolls through Athens before starting your workday.

What You’ll Do

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Advocate for community safety and product understanding
• Use data insights to enhance the user experience
• Fluency in Swedish and English
• Strong interpersonal and analytical skills
• A solutions-driven mindset and passion for helping others

What You Bring

Familiarity with digital platforms (training provided)

Relocation Package (for candidates from another EU country)

• 2 weeks hotel accommodation
• Flight ticket within the EU
• Airport pickup
• Real estate agency fee covered

Whats in it for you?

• Salary : 1,045 gross / month
• Performance Bonus : Up to 160 monthly
• Flexible Shifts : Rotating shifts, MonSun, 7 AM 10 PM
• Career Growth : Develop skills in tech, communication, and leadership
• Cultural Connection : Embrace a global perspective in your work and daily life

What we're looking for :

• Spanish (C1) + English (good level)
• Strong communication & problem-solving skills
• Cultural awareness
• Up to 1 year of customer service experience (not required but a plus!)
• A passion for helping others and making the internet a better place

Why Join Us?

Be part of something meaningful. Help create a safer, more supportive online world all while living your best Mediterranean life.