Customer Service - French speaking - 100% remote inGreece

Halvia Talent; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A customer service company is seeking a Customer Service Agent to provide support in a dynamic, digital-first environment. This role offers 100% remote work with relocation support to Greece, including expenses covered for flights and accommodation. The ideal candidate should possess strong English skills and have a solution-oriented mindset, ensuring smooth customer service experiences. Competitive salary with additional benefits, including healthcare and professional growth opportunities.

Prestations

Competitive monthly salary

2 extra salaries per year

Health care benefits

Full paid training

Professional growth opportunities

Free online Greek language courses

Qualifications

• Fluent in required language.
• Customer support experience is a plus but not mandatory.
• Ability to remain calm and professional under pressure.

Responsabilités

• Chat with customers via phone, messages & email.
• Resolve queries related to orders, refunds, and delivery.
• Provide empathetic customer service across all channels.
• Follow response templates and quality standards.

Connaissances

Strong English skills

Problem-solving

Attention to detail

Description du poste

Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because:

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.