Customer Experts - French Speaking - Remote inGreece

Dila Recruitment; Montpellier; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A customer service recruitment agency is looking for a Customer Support Specialist to communicate with customers via phone, chat, and email. The role offers remote work with relocation support to Greece, including coverage for flight tickets, accommodation, and training. Ideal candidates should be fluent in French and have strong soft skills. This position provides competitive salary, health care benefits, and professional development opportunities.

Prestations

Relocation support

Competitive salary plus bonuses

Health care benefits

Full training

Professional growth opportunities

Free Greek language courses

Qualifications

• Fluency in French is mandatory.
• Ability to communicate effectively in English.
• Exceptional soft skills required.

Responsabilités

• Communicate with customers via phone, chat & email.
• Track and follow cases efficiently.
• Maintain high customer satisfaction.

Connaissances

Fluency in French

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Technical knowledge

Ability to multitask

Description du poste

Overview

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

Responsibilities

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Qualifications

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas