Account Executive, SMB
Job Details
- Indefinite
- Full time
- Remote
- Sales & Marketing
About Digitail
Digitail is the AI operating system for modern veterinary clinics.
Digitail continuously improves how practices run — from client communication and scheduling to medical records, billing, and payments — so teams can focus on care, not admin.
Unlike traditional PIMS that expect clinics to bend their workflows around clunky software, Digitail delivers a proven operating system designed and refined alongside veterinary teams.
Digitail brings ten-plus tools into one intelligent platform, with built‑in workflows and AI assistants working behind the scenes — giving growing clinics and established groups a shared system that scales with their operations, not against them.
What You Will Do
- Own full‑cycle sales conversations from first call through close
- Be a trusted advisor with clinic stakeholders and decision makers
- Run focused, workflow‑based demos that connect clinic pain to real outcomes
- Translate operational friction into business and clinical impact
- Guide buyers to a clear decision using a consultative, structured approach
- Follow up with consistency and purpose to maintain momentum
- Become an expert in our product and the industry so that you can advise clinic owners in a high‑trust manner.
- Collaborate with clinic staff and decision makers to align their goals and objectives with our product capabilities.
- Collaborate closely with our onboarding team to deliver a seamless launch of product to our clients.
- Own pipeline management, forecasting, and over achieve revenue performance
How You Think & Solve Problems
- Curious and discovery‑driven, with a bias toward understanding the why before jumping to solutions
- Naturally interested in how tools, systems, and workflows actually work under the hood
- Focused on workflows, outcomes, and decision risk — not just features or checklists
- Motivated to solve problems deeply rather than apply surface‑level fixes
- Comfortable operating with incomplete information and clearly communicating what’s known vs. evolving
- Willing to experiment, iterate, and adapt as products, tools, and processes change
- Proactively uses technology, automation, and AI to improve effectiveness and scale impact
- Strong sense of ownership and follow‑through from problem identification to resolution
- Comfortable explaining technical concepts simply to non‑technical audiences, using real examples from hands‑on experience
Your Experience
- 1‑2 years of experience in software sales, preferably high‑volume SMB SaaS sales - with closing experience
- Consultative, customer‑first sales approach
- History of personal and professional excellence
- Lifelong learner mindset and commitment to professional growth and development
- You thrive while working in a fast‑paced environment where change is common.
- You have strong sales acumen, effective time management and organization skills.
- Excitement to travel and work industry conferences as needed
- Experience with VetMed (selling to or working in!) is a huge plus.
Compensation + Benefits
- The estimated starting salary range for this role is USD $109,500k on‑Target Earnings (50/50 base + commission with uncapped commission), plus a generous pre‑IPO equity package.
- Work from home stipend to set up your office
- Awesome remote culture
- Generous paid time off
- Mission‑driven company serving veterinary clinics