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IT Support Technician
Job summary
A leading engineering company in Burgos is seeking an IT Support Technician to ensure the seamless operation of IT systems. The candidate should have 2-3 years of experience in IT support, strong technical expertise, and excellent interpersonal skills. The role offers a permanent contract, competitive salary, and various fringe benefits within a vibrant team environment.
Benefits
Qualifications
- 2-3 years of relevant IT support experience preferred;
- Strong understanding of networking and corporate enterprise environments;
- ITIL Foundation certification is desirable.
Responsibilities
- Ensure IT services and systems are quickly restored to operational status.
- Provide support for business applications within designated locations.
- Maintain servers, storage, Active Directory, and SQL services.
- Oversee security measures and patch management responsibilities.
- Maintain documentation related to system configurations.
- Support company initiatives related to environmental impacts and risks.
Skills
Education
GF_IT-E484
IT Support Technician - Full Time - Burgos, Spain
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
We are looking for an IT Support Technician to join our GF_IT team in Spain to drive the seamless operation of IT systems within Sulzer by ensuring compliance with governance, guidelines, policies, and procedures. Also, leverage cutting-edge tools and methods to keep our business processes running smoothly and efficiently.
- Rapid Issue Resolution: Ensure IT services and systems are quickly restored to operational status, following defined resolution and documentation processes.
- Application Support: Provide support for business applications within designated locations.
- System Maintenance: Maintain servers, storage, Active Directory, SQL services, and manage file systems and permissions.
- Security & Patch Management: Oversee security measures, scripting, patch management, and backup responsibilities.
- Documentation: Maintain documentation related to system configurations and changes.
- Environmental & Risk Management: Be familiar with environmental impacts, risks, and mitigation measures related to the role, and actively support company initiatives.
- Attention to Detail: Meticulous in ensuring accuracy and quality in all tasks.
- Customer Service Skills: Strong ability to support and communicate effectively with users.
- Adaptability: Flexible and able to adjust to changing environments and requirements.
- Interpersonal Skills: Excellent at building and maintaining relationships within the team.
- Problem-Solving Skills: Proficient in identifying issues and implementing effective solutions.
- Technical Expertise: Educated to school diploma standard with 2-3 years of relevant IT support experience; ITIL Foundation or above is desirable. Strong understanding of networking, computer hardware, IT architecture, and corporate enterprise environments.
- A permanent contract.
- A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
- Restaurant tickets
- Be part of an experienced, international team.
- A good vibe working environment.
- Other fringe benefits
No visa or work permit support can be provided for this role.
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.