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Remote Partner Support Specialist (German/English)
Job summary
A global technology company is looking for a motivated Partner Support Specialist to join the HPI Content Support team in Barcelona. The successful candidate must be fluent in German and English, provide assistance to partners, ensure smooth operations, and enhance collaboration in a fully remote environment. Responsibilities include supporting partners, maintaining detailed records, and identifying improvement opportunities. The role offers a competitive base salary and an annual performance bonus.
Qualifications
- Mandatory fluency in German and English.
- Experience in partner support or customer service roles is required.
- Must possess strong communication and organizational skills.
Responsibilities
- Support partners with inquiries and provide accurate information.
- Ensure smooth execution of partner content processes.
- Collaborate with cross-functional teams to resolve issues.
- Maintain detailed records of partner interactions.
- Proactively identify opportunities to improve partner satisfaction.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.