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Job summary
A leading recruitment firm is seeking a Customer Support Specialist who will communicate with customers and maintain satisfaction. The position offers relocation support to Greece, a competitive salary structure, and opportunities for professional growth. Fluency in Spanish and good English communication skills are required. You will thrive in a fast-paced environment and enjoy comprehensive training.
Benefits
Responsibilities
- Communicate with customers via phone, chat & e-mail.
- Track and follow cases to ensure they close efficiently.
- Maintain high customer satisfaction.
- Provide and maintain strong, professional relationships.
Skills
Position: Customer Support Specialist
Work model: Remote
Location: Greece
Employment type: Full-time
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in Spanish
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge / tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you))
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.