Jobs in Mallorca, Spain
Global Payins Operations Data Analyst — Remote & Flexible
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Global Payins Operations Data Analyst — Remote & Flexible
Job summary
A global payments company based in Madrid is seeking a Payins Operations Data Analyst to enhance operational performance through analysis and reporting. This role involves overseeing incidents reported to the payins team, ensuring compliance with internal SLAs, and developing metrics for various operational insights. The ideal candidate should have operational experience in a fast-paced environment and be fluent in English and Spanish. Competitive benefits are offered, including flexible work arrangements and development opportunities.
Benefits
Qualifications
- Experience working with global teams across various countries.
- Experience in managing operational processes in a fast-paced environment.
- Ability to manage multiple tasks with deadlines and SLAs.
- Proven experience in process automation and AI tools.
- Strong analytical skills for trend analysis.
- Experience in creating preventive workflows.
Responsibilities
- Oversee issues and requests from the Operations payins team.
- Ensure compliance with internal SLAs.
- Analyze issues for potential impacts.
- Collaborate with regional Operations teams for issue resolution.
- Develop reporting structures for operational visibility.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.