Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

Velenosi & Meredith Consulting; Madrid; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A tech consulting firm is looking for a Tech Support Agent Cloud Solutions to provide technical customer support remotely. Candidates must currently reside in Spain, speak one of the listed languages fluently, and possess C1-C2 level English. This role offers competitive salary, performance-based bonuses, and training opportunities within a supportive international team.

Servicios

Competitive salary with performance-based bonuses

Career development

Access to technical certifications

Fully paid training

Formación

• Fluent in one of the specified languages and English at C1-C2 level.
• Experience in technical support or cloud solutions.

Responsabilidades

• Provide first-level technical support to clients using cloud-based tools.
• Troubleshoot issues and guide users through solutions via chat, email, or phone.
• Collaborate with engineering and product teams for escalations and improvements.
• Create and improve internal documentation and client-facing FAQs.

Conocimientos

Fluent in Italian, Polish, Czech, Hungarian or Spanish

C1-C2 level English

Prior experience in tech support

Descripción del empleo

Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

Job Openings Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

About the job Tech Support Agent Cloud Solutions (Italian, Polish, Czech, Hungar or Spanish)

We are hiring tech-savvy professionals already based in Spain for full-remote technical customer support roles, specializing in cloud-based platforms and SaaS solutions . This is a great opportunity to join an international team under a permanent Spanish contract.

Language requirements: Fluent in one of the following Italian, Polish, Czech, Hungarian or Spanish plus English C1-C2

Work model: 100% remote (you must already reside in Spain)

Field: Technical Customer Support cloud services, SaaS, digital tools, and similar

Schedule: Monday to Friday (no night shifts)

Training: Fully paid

Your Responsibilities:

Provide first-level technical support to B2B or B2C clients using cloud-based tools and platforms

Troubleshoot technical issues and guide users through solutions via chat, email or phone

Collaborate with engineering and product teams for escalations and improvements

Create and improve internal documentation and client-facing FAQs

What We Offer:

Competitive salary with performance-based bonuses

Career development within international tech companies

Access to technical certifications and continuous learning

Who Were Looking For:

You are already living in Spain

You speak one of the listed languages natively and have C1-C2 level English

You have prior experience in tech support, Cloud Solutions or similar