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Customer Service Agent (Full remote within Colombia)
Résumé du poste
A leading digital business group is seeking a passionate Customer Service Agent fluent in Spanish and English. The role involves resolving customer inquiries, following procedures, and suggesting website improvements. Join a diverse team and be part of a dynamic work environment.
Qualifications
- Fluent in Spanish and English.
- Experience in customer service is a plus.
Responsabilités
- Resolve routine and complex customer inquiries.
- Follow defined procedures to respond to customer needs.
- Report website errors and suggest improvements.
Connaissances
We are looking for a passionate Customer Service Agent with a high level of Spanish and English.
About Us
Leadtech has been fostering and developing innovative digital businesses across several industries since 2009. It has expanded to a team of over 500 committed employees working throughout Spain. We are proud to have more than 23 nationalities working together, and our products and services are enjoyed by millions of users worldwide every month. #LifeAtLeadtech
Main Responsibilities:
- Resolve routine and complex customer inquiries.
- Follow defined procedures to respond to customer needs.
- Report website errors and suggest improvements.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.
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