Customer Service Agent (Full remote within Colombia)

Leadtech Group; Barcelona; A distancia; EUR 22.000 - 28.000; Jornada completa

Descripción de la vacante

A leading digital business group is seeking a passionate Customer Service Agent fluent in Spanish and English. The role involves resolving customer inquiries, following procedures, and suggesting website improvements. Join a diverse team and be part of a dynamic work environment.

Formación

• Fluent in Spanish and English.
• Experience in customer service is a plus.

Responsabilidades

• Resolve routine and complex customer inquiries.
• Follow defined procedures to respond to customer needs.
• Report website errors and suggest improvements.

Conocimientos

Problem Solving

Communication

Customer Service

Descripción del empleo

We are looking for a passionate Customer Service Agent with a high level of Spanish and English.

About Us

Leadtech has been fostering and developing innovative digital businesses across several industries since 2009. It has expanded to a team of over 500 committed employees working throughout Spain. We are proud to have more than 23 nationalities working together, and our products and services are enjoyed by millions of users worldwide every month. #LifeAtLeadtech

Main Responsibilities:

• Resolve routine and complex customer inquiries.
• Follow defined procedures to respond to customer needs.
• Report website errors and suggest improvements.