Techincal Support Solar Energy (Getafe)

Fronius; Getafe; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A solar energy company in Getafe is seeking a Technical Support professional. You will provide customer support, assist with technical questions, and train customers on products. Ideal candidates have a diploma in electronics and experience in customer service. The role offers competitive benefits including remote work options and professional development support.

Servicios

Private health insurance

Meal and transport tickets

Childcare support

Flexible schedules

Remote work options

Formación

• Knowledge or training in renewable energies is a plus.
• Experience in customer service, repair, or after-sales service.
• Self-motivated with problem-solving skills.

Responsabilidades

• Providing excellent and timely national customer support.
• Supporting cases via phone and email, and on-site when necessary.
• Training customers through seminars.
• Assisting at national sales exhibitions.

Conocimientos

Customer-oriented attitude

Excellent communication skills

Strong MS Office skills

Technical understanding

Willingness to travel

Educación

Diploma in electronics or professional education

Herramientas

MS Dynamics CRM

Descripción del empleo

Techincal Support Solar Energy (Getafe) page is loaded

Techincal Support Solar Energy (Getafe)

Apply locations Madrid (Getafe) | Full time | Posted Yesterday | Job requisition id REQ-10008128

We are hiring!

At Fronius Spain, we offer a job opportunity in the Solar Energy sector.

Main Tasks

• Providing excellent and timely national customer support via technical consulting and assistance for customers (sales representatives, FSP, installers), including pre-sales assistance, PV system sizing, and monitoring.
• Supporting cases via phone and email, and on-site when necessary.
• Training customers through seminars, either in-house or on-site.
• Creating technical and training materials.
• Assisting at national sales exhibitions or trade fairs.
• Collaborating with the International Technical Support team.

Qualifications and Skills

• Diploma in electronics or professional education.
• Knowledge or training in renewable energies is a plus.
• Experience in customer service, repair, or after-sales service.
• Customer-oriented attitude.
• Self-motivated with problem-solving skills and the ability to provide technical advice.
• Excellent communication skills.
• Strong MS Office skills, including MS Dynamics CRM.
• Technical understanding and eagerness to learn.
• Willingness to travel.

Languages

• Native speaker of the national language.
• Spoken and written English, including technical vocabulary.
• Basic German skills are an advantage.

What We Offer

Opportunity to work on diverse projects in a multinational, dynamic environment with a close-knit atmosphere. Employment stability, flexible schedules, and reduced summer hours and every Friday. Support for professional development, social benefits (private health insurance, meal and transport tickets, childcare, training programs), and a competitive salary. Perks include office fruit, remote work options, and work-life balance measures. Fronius Spain values diversity and promotes an inclusive environment.

If you're ready to join Fronius, apply online now and become part of our team!