Spanish Customer Service for Major Tech Company (In Greece - Paid Relocation)

Patrique Mercier Recruitment JP; Las Palmas de Gran Canaria; A distancia; EUR 28.000 - 35.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Spanish Customer Service Representative to provide top-notch support for a major tech company. Candidates should be fluent in Spanish and have strong communication skills. The role offers a fully paid relocation package to Greece, private health insurance, and ongoing training. This position is ideal for those passionate about technology and looking for a new adventure in a fast-paced environment.

Servicios

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Great Salary

Fully Paid Relocation Package

Formación

• Fluent in Spanish and proficient in English is required.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Experience in customer service or tech field preferred.

Responsabilidades

• Deliver exceptional customer support to Spanish-speaking clients.
• Address customer inquiries and troubleshoot issues.
• Stay knowledgeable about products and services.
• Document customer interactions in the CRM system.
• Contribute to team meetings for service improvements.

Conocimientos

Fluent in Spanish

Communication skills

Problem-solving skills

Customer service focus

Analytical skills

Herramientas

CRM systems

Descripción del empleo

Overview

Kickstart your career with Patrique Mercier Recruitment JP and experience the beauty of Greece while working as a Spanish Customer Service Representative for a major tech company! We are offering a unique opportunity that includes paid relocation to help you transition into this fantastic role. You will be part of a dynamic team dedicated to providing top-notch customer support to Spanish-speaking clients, ensuring their needs are met with efficiency and care. This is your chance to grow professionally in a fast-paced tech environment while enjoying the stunning landscapes and rich culture that Greece offers. If you are passionate about technology and customer service and are eager for a new adventure, we want you on our team!

Responsibilities

• Deliver exceptional customer support to Spanish-speaking clients through various channels, including phone, email, and live chat.
• Address customer inquiries, troubleshoot issues, and provide effective solutions to ensure satisfaction.
• Stay knowledgeable about the tech company’s products and services to assist customers accurately.
• Document all customer interactions in the company's CRM system to maintain accurate records.
• Collaborate with team members to enhance service delivery and customer experience.
• Engage in ongoing training sessions to improve service skills and product knowledge.
• Contribute to team meetings to discuss feedback and propose improvements in customer service processes.

Requirements

• Fluent in Spanish, both written and spoken; proficiency in English is required.
• Excellent communication and interpersonal skills with a strong focus on customer service.
• Ability to work efficiently in a fast-paced, customer-centric environment.
• Strong analytical and problem-solving skills with attention to detail.
• Previous experience in customer service or a related tech field is preferred.
• Proficient in using CRM systems and other customer support software.
• A positive mindset, adaptability, and enthusiasm for learning new technologies.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package (flight, transfer and hotel)