Sow Performance Manager

CIPEx - Consejo de Ingenieros Peruanos en el EXterior; Santander; A distancia; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A project management consultancy is looking for an SOW Performance Manager for a remote role with occasional travel. You will oversee vendor deliverables, manage contract compliance, and track financial obligations. The ideal candidate has 5-7 years of experience in contract performance management and familiarity with tools like SAP and JIRA.

Formación

• Minimum 5–7 years of experience in contract performance management or vendor oversight.
• Proven experience with large system integrators like Accenture or Deloitte.
• Strong understanding of financial governance in service contracts.

Responsabilidades

• Oversee performance of vendor deliverables against SOW.
• Manage and track milestones and financial obligations.
• Collaborate with internal teams to ensure accountability.

Conocimientos

Contract performance management

Vendor oversight

Financial governance

Project management

Herramientas

SAP

Oracle

MS Project

JIRA

Smartsheet

Descripción del empleo

Overview

SOW Performance Manager – 12 months + extension. Remote position with occasional travel within Europe. Start ASAP. This opportunity is on behalf of a key partner for a new S/4HANA implementation project.

Responsibilities

• Oversee and manage the end-to-end performance of vendor deliverables as outlined in Statements of Work (SOW), ensuring delivery aligns with contractual scope, quality, timelines, and budget.
• Track Quality Gates and Milestones against acceptance criteria, ensuring timely completion and documentation of deliverables for sign-off.
• Ensure payment-relevant milestones, including internal and vendor responsibilities, are accurately tracked and aligned with contractual agreements and payment terms.
• Proactively manage and integrate scope changes, delays, and risk areas, escalating and resolving in coordination with Procurement, Finance, and Program Management.
• Collaborate with Legal, Procurement, and Delivery teams to clarify and enforce performance expectations.
• Monitor financial obligations, forecast expenditure against budget, and ensure invoice approvals are based on verified milestone achievements and SOW terms.
• Maintain detailed records of obligations, approvals, and changes throughout the SOW lifecycle for auditability and contract compliance.
• Support vendor performance reviews with objective data and insights from tracking tools and dashboards.
• Serve as secretary of the Change Review Board (for contractual changes to the SOW).
• Track overall vendor performance (including survey results) and take appropriate actions.
• Align with internal teams to ensure RASCI accountabilities are met and documented.

Key Performance Indicators (KPIs)

• Milestone Compliance Rate: percentage of contractual milestones delivered on time and accepted by quality gate criteria.
• Variance from Forecasted Spend: difference between forecasted and actual spend.
• Stakeholder Satisfaction Index: feedback scores from internal business units.

Requirements / Work Experience

• Minimum 5–7 years of experience in contract performance management, vendor/SI oversight, or commercial project delivery.
• Proven experience managing SOWs with large system integrators (e.g., Accenture, Deloitte, IBM, Capgemini), ideally in a complex, matrixed environment.
• Strong understanding of financial governance within service-based contracts, including milestone-based payments, T&M vs. fixed-price models, and earned value tracking.
• Experience working with procurement, legal, finance, and delivery teams to enforce contractual terms.
• Demonstrated ability to manage competing priorities and enforce accountability across internal and external teams.
• Familiarity with contract lifecycle management (CLM) tools, ERP systems (e.g., SAP, Oracle), and project management software (e.g., MS Project, JIRA, Smartsheet).
• Candidates must be based in Europe.

How to Apply

If you are interested, please contact Alex Upton-Agerholm or apply here.