Senior Operations Pharmacy Execution - Alphega

Alliance Healthcare; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

An innovative company is seeking a strategic leader to drive operational excellence within a large international pharmacy network. This role focuses on enhancing efficiency, implementing transformational changes, and fostering collaboration across diverse teams. The ideal candidate will leverage extensive experience in pharmacy or FMCG to create data-driven strategies that improve service delivery and consumer experiences. Join a forward-thinking organization committed to making a significant impact on health outcomes for communities. If you are passionate about operational excellence and have a proven track record in leadership, this is the perfect opportunity for you.

Formación

• 10+ years in pharmacy or FMCG with 5 years in a senior role.
• Fluent in English; Spanish or French preferred.

Responsabilidades

• Develop plans for project transitions and optimize processes.
• Provide performance reports and enhance pharmacy operations.

Conocimientos

Collaboration

Data-Driven Decision Making

Detail Orientation

Operational Expertise

Cultural Awareness

Industry Knowledge

Educación

10+ years of experience in pharmacy or FMCG

Senior executive role experience

Herramientas

Salesforce B2B CRM

Microsoft Office Suite

Descripción del empleo

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Alphega aims to become the leading network of independent pharmacies in Europe, differentiating itself from competitors. The role involves reporting to the Alphega Regional Director and collaborating with the Alphega Leadership Team, Divisional Colleagues, and Country Teams to enhance excellence within the pharmacy network and the sales force operating model.

Key Responsibilities:

1. Project Transition: Develop comprehensive plans to transition approved projects into ongoing operations.
2. Performance Reporting: Provide regular and ad-hoc reports on key metrics related to efficiency and effectiveness.
3. Process Optimization: Evaluate in-store processes to eliminate non-value-adding activities and improve sales force efficiency using the Salesforce B2B CRM tool.
4. Market Deployment: Expand deployment across all markets while ensuring Spain remains a center of excellence.
5. Technological Development: Create technological assets to enhance daily pharmacy operations and support consumer experience.
6. Service Integration: Ensure smooth transitions of new services from pilot to business as usual, including reporting and best practice sharing.
7. E-health Integration: Adapt rapidly to new e-health services and operating models, acting as a resource for countries.
8. Marketing Evaluation: Assess the execution of marketing campaigns, focusing on ROI and identifying opportunities and risks.
9. Category Management: Ensure effective category management across markets, supported by performance metrics and visual evidence.
10. Standard Operating Procedures: Establish and drive standard operating procedures to promote excellence within the network.
11. Data-Driven Insights: Utilize CRM and data analytics to identify strengths, weaknesses, and areas for improvement.
12. Compliance Support: Ensure alignment with AB Compliance regulations and resolve identified weaknesses.
13. Collaborative Communication: Foster clear communication between central and country teams to minimize ambiguity.
14. Concerns Escalation: Regularly check on country operations and escalate concerns to the Regional Director.
15. Idea Sharing: Facilitate collaboration with AB and GNP for sharing ideas and reducing costs through duplication elimination.

This comprehensive approach aims to enhance operational efficiency, drive growth, and ensure high-quality consumer experiences across Alphega's pharmacy network.

The ideal candidate for this role will possess strong skills to drive excellence within large international networks and facilitate transformational change.

Requirements:

1. Collaboration: Spend approximately 80% of their time working virtually with country teams to understand market dynamics and develop robust delivery plans.
2. Data-Driven Decision Making: Use data to create compelling examples of operational changes and establish themselves as the business expert in excellence.
3. Detail Orientation: Demonstrate attention to detail and a passion for excellence, focusing on insights that inform performance dynamics and translate into actionable strategies.
4. Experience: Minimum of 10 years of multi-site international experience in pharmacy, pharmaceuticals, or FMCG, with at least 5 years in a senior executive role. Good understanding of pharmacy and healthcare services especially in pharmacies.
5. A proven ability to inspire and enable countries and divisional leaders to adopt transformation strategies.
6. Operational Expertise: Previous experience in complex operational roles aimed at continuous improvement and successfully implementing change programs.
7. Language Proficiency: Fluent in English (both verbal and written); proficiency in a second language is preferred - Spanish or French.
8. IT Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
9. Cultural Awareness: Strong awareness of cultural and individual differences, with a genuine passion for people.
10. Industry Knowledge: Strong knowledge of network operations in pharmaceutical or FMCG ecosystems and experience in developing excellence across multi-site operations, ideally in multiple international markets.

This profile outlines a candidate who is not only experienced and knowledgeable but also adept at navigating complex environments and fostering collaboration for continuous improvement. Please note this is an operational role which requires hands-on experience, retail expertise and great execution skills.

What Cencora offers:

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies:

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.