Salesforce Marketing Cloud Specialist (Pharmaceutical Sector)

Omegacrmconsulting; Barcelona; A distancia; EUR 45.000 - 60.000; Jornada completa

Descripción de la vacante

A leading global digital consultant in Barcelona is seeking a Meeting & Events Platform Manager. You will oversee campaign workflows for a top pharmaceutical company, ensuring quality and efficiency in marketing automation processes. The ideal candidate will have a Bachelor's degree, at least 3 years of Salesforce Marketing Cloud experience, and strong project management skills. This role offers a permanent contract and flexible work options.

Servicios

Flexible Schedule

Trainings & Certifications

Health insurance

Home Office

Flexible retribution

Formación

• Excellent campaign management skills with the ability to prioritize workload efficiently.
• At least 3 years of Salesforce Marketing Cloud experience.
• Self-motivated, detail-oriented, and adaptable.

Responsabilidades

• Ensure campaign workflows and deliveries meet business needs.
• Optimize campaign processes and drive innovation for efficiency.
• Conduct user acceptance testing of software enhancements.

Conocimientos

Salesforce Marketing Cloud

Project management

Campaign management

Technical background

Fluency in English

Educación

Bachelor’s Degree in technical studies or business administration

Herramientas

JavaScript

HTML

CSS

SQL

Atlassian tools (Confluence, JIRA, BitBucket)

Descripción del empleo

Overview

Omega CRM Consulting is looking for a Meeting & Events Platform Manager that would like to collaborate with one of the top global pharmaceutical companies. The role includes responsibilities as a Salesforce Marketing Cloud Specialist to collaborate with one of the top 15 global pharmaceutical companies.

Responsibilities

• Ensure that campaign workflows and deliveries are built to serve the business needs and expectations as defined in the campaign briefings provided by the markets
• Ensure high end-to-end and on-time quality of campaigns, including proper setup to enable measurement and QA-s of campaigns
• Owning and optimizing campaign processes, including platform automation and driving innovation ideas for efficiency and quality
• Technical spec input and user acceptance testing (UAT) of software enhancements within the marketing automation toolset
• Debugging of workflow and delivery issues, plus reporting and tracking of platform issues and bugs with IT support
• Documentation of enhancements, templates, and technical processes
• Development and testing of script enhancements (including JavaScript), schema extensions, web (API) calls, etc.
• Creation and maintenance of technical workflows, campaign workflow templates, landing pages (web applications), and HTML content
• Collaborating with the Campaign Support Services
• Communicating and close collaboration with Platform Management Omnichannel

Requirements & Desired Skills

• Bachelor’s Degree in technical studies or business administration with a strong tech background
• Excellent campaign management and project management skills, with the ability to prioritize workload efficiently and to manage multiple, complex projects simultaneously
• At least 3 years of Salesforce Marketing Cloud experience
• Knowledge of CDP is a big plus
• Technical marketing automation certification preferred (e.g., Architect or Developer is ideal for any enterprise marketing automation platform)
• Experience in translating business and technical requirements into software enhancements
• Knowledge of databases, SQL, ETL, and web (API) calls
• Proficiency in ampscript, JavaScript, HTML, CSS; Python is a plus
• Strong understanding of the Software Development Life Cycle (SDLC); knowledge of CDP is a plus
• Experience in a software house, consultancy, or project delivery environment preferred
• Knowledge of email and website design preferred
• Exposure to Atlassian tools (Confluence, JIRA, BitBucket) is a plus
• Pharma knowledge (including Veeva CRM) is a plus
• Experience in production support and troubleshooting preferred
• Self-motivated, detail-oriented, and adaptable
• Fluency in English

What do We offer

• Permanent contract
• Flexible Schedule. We make it easy. Balance your professional and personal life
• Trainings & Certifications. Improve your skills and get the official certificate from our main partners
• Home Office
• Flexible retribution (public transport ticket, Ticket restaurant, …)
• Health insurance
• OMEGA in action. Our commitment to a better society is not just an intention

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating : 4.9 / 5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values : #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.