PORT OPERATIONS SUPERVISOR

Black Bull Group; Sevilla; Presencial; EUR 35.000 - 55.000; Jornada completa

Descripción de la vacante

A global logistics services company is seeking an Operations Supervisor in Sevilla to manage supplier relationships and coordinate operations. The ideal candidate has experience in vessel operations, is fluent in English and Spanish, and possesses excellent organizational skills. Additional languages are a plus, making this role a pivotal position to ensure efficient service delivery in a complex operational environment.

Formación

• Experience in vessel operations and/or shipping with a proven track record.
• Knowledge of the Defense Sector and international experience is a plus.
• Excellent written and verbal communication skills.

Responsabilidades

• Manage relationships with suppliers.
• Coordinate operations for timely service delivery.
• Ensure the highest quality in customer service.
• Prepare operations during vessel pre-arrival.

Conocimientos

Experience in vessel operations

Knowledge of the Defense Sector

Proficient in MS Office

Fluent in English and Spanish

Strong organizational skills

Herramientas

MS Office

Adobe

Descripción del empleo

The Company

Black Bull Group celebrates 12+ years of history as a strategic partner of the world’s premier Armed Forces and Governments. Based on a renewed international scenario of Global Defense strategies related to an increasingly expeditionary and collective defense character, the Military Sector is today more demanding, and Black Bull Group’s innovative integral logistics solutions coupled with its impeccable work code and excellence in service delivery have allowed for the company to be considered by its clients as a reference among its competitors, causing unprecedented exponential growth in its turnover.

Black Bull Group offers its clients intelligence mission analysis and logistics services on international deployments for land, sea, and air forces. We hold a proven track record of successful large-scale assignments for military forces and other defense agencies, including various NATO-country Naval & Army Forces, the US Navy, Airforce, and Military, coupled with Asian, North African, and Latin American Defence Ministries.

Black Bull Group is proud to announce that it stands as an ISO 9001, ISO 14001, ISO 45001, ISO 22320, ISO 27001, ISO 27032, and TRACE certified company, achieving the highest standards in the industry.

Worldwide, our customers rely on our expertise and logistics solutions in more than 100 countries across five markets: Logistics Support, Transportation, Infrastructure Development, Defence, and Security.

The position

People at BBG provide services that enable companies to gain and sustain operational effectiveness with the greatest security guarantees, at every step of their projects abroad. Every member of our team makes a difference. We rely on our people to help us master the most complex environments for our customers.

Because of this growth, Black Bull Group is seeking an Operations Supervisor for the Operations Department.

Key Responsibilities

• Manage relationships with suppliers, creating long-term strategic alliances.
• Coordinate operations to ensure timely service delivery.
• Ensure the highest quality in customer service.
• Prepare operations during vessel pre-arrival with suppliers and clients.
• Coordinate with the Commercial Department during pre and post-arrival.
• Request quotations from suppliers, review and validate prices, and communicate with the Commercial Department and clients.
• Oversee operations during the entire port stopover.
• Resolve issues with customers and suppliers.
• Maintain continuous communication with customers, addressing their needs.
• Coordinate services during port stopovers.
• Record information in the CRM system.
• Prepare daily reports.
• Maintain effective communication with local agents and ensure service standards are met.
• Visit vessels and stay in port during operations when required.
• Control PDAs (RTOPs) and services rendered during and after calls.
• Review delivery notes and supplier invoices.
• Attend to customer requirements 24/7.
• Negotiate continuously with suppliers.
• Visit customers before, during, and after operations.

Minimum Requirements

• Experience in vessel operations and/or shipping, with a proven track record in port and maritime sectors.
• Knowledge of the Defense Sector and international experience is a plus.
• Proficient in MS Office (Excel, PowerPoint, Word) and Adobe.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multitask.
• Fluent in English and Spanish; additional languages such as French, Portuguese, Italian, or Arabic are a plus.