Norwegian Speaking Digital Store Consultant -Remote in Greece

Patrique Mercier Recruitment By Nellie; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading recruitment agency in Spain is seeking a Norwegian Speaking Digital Store Consultant to provide exceptional support to Norwegian-speaking customers. The candidate will assist with inquiries, conduct training on digital platforms, and enhance customer engagement strategies. Proficiency in Norwegian and English, along with previous experience in customer service or consulting, is required. The role comes with competitive monthly salary, performance bonuses, and a fully paid relocation package.

Servicios

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Formación

• Proficiency in Norwegian and English, both written and spoken.
• Experience in customer service, sales, or consulting.
• Strong understanding of digital platforms used in online retail.

Responsabilidades

• Assist Norwegian-speaking customers with inquiries and guidance on digital store offerings.
• Conduct informative training on navigating digital store platforms.
• Collaborate with marketing and sales for customer engagement strategies.

Conocimientos

Proficiency in Norwegian

Proficiency in English

Customer service experience

Strong understanding of digital platforms

Excellent communication skills

Herramientas

CRM systems

Microsoft Office

Descripción del empleo

Patrique Mercier Recruitment FR is a premier recruitment agency based in Greece, dedicated to connecting skilled professionals with leading companies across various sectors. We are excited to announce an opening for a Norwegian Speaking Digital Store Consultant to join our enthusiastic team. In this role, you will engage with Norwegian-speaking customers, providing exceptional support and expert advice throughout their digital shopping experience. Your role is crucial in ensuring customer satisfaction and driving successful online interactions.

Responsibilities

• Assist Norwegian-speaking customers by addressing their inquiries and delivering expert guidance on the digital store's offerings.
• Acquire comprehensive knowledge of the products and services to meet customer requirements effectively.
• Conduct informative training for customers on navigating and utilizing digital store platforms.
• Collaborate with marketing and sales teams to design strategies that enhance customer engagement.
• Gather and analyze customer feedback to explore opportunities for improving the digital shopping experience.
• Stay updated on the latest trends in e-commerce and digital retail to provide insightful recommendations.
• Quickly resolve customer issues or complaints related to their digital store experience.

Requirements

• Proficiency in Norwegian and English, both written and spoken.
• Experience in customer service, sales, or consulting, preferably within the e-commerce or digital retail field.
• Strong understanding of digital platforms and tools used in online retail.
• Excellent communication and interpersonal skills, focusing on a customer-centric approach.
• Self-motivated with the ability to work effectively in a fast-paced, dynamic environment.
• Familiarity with CRM systems and the Microsoft Office suite.
• Demonstrated problem-solving skills with a proactive approach to addressing customer needs.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...