Norwegian-speaking Customer Service Representative - Malaga

Transcom Worldwide; Málaga; Presencial; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

A global customer experience company is seeking a Norwegian-speaking Customer Service Representative in Málaga, Spain. The ideal candidate will provide support for a leading digital bank in the Nordics, ensuring high-quality customer service through various channels. Strong Norwegian and English skills, along with a positive attitude and multitasking ability, are essential. Join us in a supportive and inclusive environment where you can thrive.

Formación

• Must be fluent in Norwegian and have a good command of English.
• Strong computer skills and ability to adapt quickly to new systems.
• Need to have a solution-oriented mindset and multitasking capabilities.

Responsabilidades

• Provide first-line support for a leading digital bank in the Nordics.
• Respond to customer inquiries via phone, email, or chat.
• Contribute to project success by sharing knowledge and suggesting improvements.

Conocimientos

Fluent in Norwegian (C1 level or higher)

Good knowledge of English (B2 level or higher)

Good computer skills

Solution-oriented mindset

Strong multitasking skills

Positive attitude

Descripción del empleo

Overview

Description

Transcom is a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. We are looking for a Norwegian-speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service.

We want you to join us in an international and inclusive environment where you will feel welcome, supported and encouraged from day one.

Responsibilities

• Provide first-line support for one of the leading digital banks in the Nordics, which offers a range of financial products to help customers manage their finances.
• Respond to customer inquiries via phone, email or chat in a timely and accurate manner.
• Provide efficient, friendly and professional customer support.
• Contribute to the project’s success by sharing knowledge, suggesting improvements and collaborating with your team.

Qualifications

• Fluent in Norwegian (C1 level or higher), both written and spoken.
• Good knowledge of English (B2 level or higher), both written and spoken.
• Good computer skills and the ability to learn new systems quickly.
• A solution-oriented mindset with strong multitasking skills.
• A positive attitude and the ability to stay focused during periods of high volume.
• Willingness to learn and adapt in a dynamic environment.
• Availability to start on October 1, 2025.

What Life at Transcom is like

At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom, turning potential into skills for the future. You’ll be recognized for working hard, being a team player, and supporting others. We champion positive, lasting change in our teams and communities. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”