Dutch Speaking - Customer Service for iGaming in Malta - Relocation Included

Next Job Abroad; España; A distancia; EUR 26.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is looking for a Dutch Speaking Customer Service Representative in Malta. This role involves assisting players with inquiries related to online gaming, ensuring exceptional customer satisfaction. The ideal candidate should have prior customer service experience and will receive relocation assistance. Join a dynamic environment with opportunities for career growth and competitive benefits in the vibrant iGaming industry.

Servicios

Competitive performance bonuses

Health care benefits

Fully paid training

Relocation package

Career growth opportunities

Formación

• Prior experience in customer service, preferably in the iGaming or online gaming industry.
• Ability to work efficiently in a fast-paced environment.
• Familiarity with customer support software and basic technical troubleshooting.

Responsabilidades

• Provide exceptional customer service to Dutch-speaking players via live chat, email, and phone.
• Assist with inquiries regarding gaming accounts, promotions, and technical issues.
• Ensure customer satisfaction by resolving issues promptly and effectively.
• Maintain accurate records of customer interactions and transactions.

Conocimientos

Fluent in Dutch

Proficient in English

Strong communication skills

Problem-solving skills

Descripción del empleo

Next Job Abroad is excited to present a fantastic opportunity for a Dutch Speaking Customer Service Representative in the thriving iGaming industry based in Malta. If you have a passion for customer service and are looking to make a difference in a fast-paced, dynamic environment, this role is perfect for you. The successful candidate will assist players with inquiries and issues related to online gaming, ensuring a seamless gaming experience. Relocation assistance is included, making this an ideal chance to experience life in Malta while advancing your career.

Responsibilities

• Provide exceptional customer service to Dutch-speaking players via live chat, email, and phone.
• Assist with inquiries regarding gaming accounts, promotions, and technical issues.
• Ensure customer satisfaction by resolving issues promptly and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to ensure a high-quality gaming experience for our players.
• Stay up to date with product knowledge and industry trends.

Requirements

• Fluent in Dutch and proficient in English; additional language skills are a plus.
• Prior experience in customer service, preferably in the iGaming or online gaming industry.
• Strong communication skills, both verbal and written.
• Ability to work efficiently in a fast-paced environment.
• Problem-solving skills and a customer-focused attitude.
• Familiarity with customer support software and basic technical troubleshooting.
• Willingness to relocate to Malta and embrace a new cultural experience.

Benefits

• Career growth opportunities in a renowned iGaming company.
• International & diverse work environment.
• Competitive performance bonuses .
• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
• Yearly salary €26.000 excluding bonuses.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Work for a Great Place to Work- Certified Company.
• Relocation package (reviewed case by case)
• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!