Customer Support Specialist with Danish - Sofia, Bulgaria

Velenosi&Meredith; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A dynamic international company is hiring a Customer Support Specialist to assist users in Sofia, Bulgaria. Candidates should be fluent in Danish and have strong English skills. Responsibilities include providing support through chat, email, and phone, while ensuring customer satisfaction. The role includes a €5000 welcome bonus and relocation support. Apply now to take the next big step in your career!

Servicios

5000 EUR Welcome Bonus

Full relocation package

Paid training

Modern office environment

Formación

• Fluent in Danish (C2/native) and strong English skills (B2+).

Responsabilidades

• Assist customers via chat, email, or phone.
• Resolve inquiries related to products, accounts, or orders.
• Document customer interactions accurately.
• Collaborate with other departments for solutions.
• Ensure customer satisfaction through timely responses.

Descripción del empleo

Overview

We're Hiring: Customer Support Specialist with Danish - Sofia, Bulgaria (on-site)

Do you speak Danish fluently and have strong English skills? Are you dedicated to helping users with their questions and providing high-quality support? Join our international team in Sofia, where you'll deliver outstanding customer service while growing your career in a dynamic, tech-driven environment.

Details

Location: Sofia, Bulgaria (On-site)
EU Passport required
Languages: Danish (C2/native) + English (B2+)
Contract Type: Full-time
Schedule: Monday-Friday, 10:00-19:00
Welcome Bonus: 5000 EUR (paid upon joining)
Relocation support provided if you're moving from abroad

What You'll Be Doing

• Assist customers via chat, email, or phone in a helpful and friendly manner
• Resolve inquiries related to products, accounts, orders, or general support
• Document customer interactions accurately in internal systems
• Collaborate with other departments to find quick and effective solutions
• Ensure customer satisfaction through professional and timely responses

What We Offer

• 5000 EUR Welcome Bonus to kickstart your new journey in Bulgaria
• Full relocation package (travel + temporary accommodation)
• Paid training and structured onboarding process
• Multicultural, collaborative team in the heart of Sofia
• Modern office environment with supportive leadership
• Clear development paths for growth within customer experience and operations

Join a team that values your language skills, supports your career, and rewards your talent.

Apply now and take your next big step in Sofia!

Contact: [e-mail]