Strategic jobs in Germany
After Sales Service Manager (m/f/d) – Network Development
Driveholon
Account Manager (OMP Software - Chemical Industry)
OMP Belgium
Senior Manager Climate Solutions (m/f/d)
FORLIANCE GmbH
Discover more opportunities than anywhere else. Find more jobs nowEnvironmental Technician – Renewable Energy Sector (m/w/d)
Solaria
Connect with headhunters to apply for similar jobsSales Manager (m/f/d) Intralogistics
Trades Workforce Solutions
Consultant, Digital Marketing, Advisors & Consulting Services (Fluent in German)
Mastercard
Global IT Service Continuity Manager
AP Solutions GmbH Branch in France
Regional Producer (f/m/d) 6-9 month Contract (Option for extension)
OLIVER Agency
Global Procurement Manager Marketing (d / f / m)
Henkel AG & Co. KGaA
After Sales Service Manager (m/f/d) – Network Development
Job summary
A leading automotive company in Nordrhein-Westfalen is seeking a strategic partner development expert to enhance our international after-sales service network. The ideal candidate will have a degree in a relevant field, several years of experience in automotive after-sales, and strong negotiation skills. Responsibilities include conducting market analyses, selecting partners, and ensuring high-quality service. Proficiency in English is mandatory, and knowledge of additional languages is a plus. This role requires a significant willingness to travel for on-site support.
Qualifications
- Several years of experience in international automotive after-sales.
- Experience in network or partner development and service management.
- Strong negotiation skills with management-level stakeholders.
Responsibilities
- Develop and expand the international after-sales service partner network.
- Conduct market and competitive analyses to shape network strategy.
- Evaluate and select service partners based on various criteria.
- Negotiate contracts and manage performance monitoring.
Skills
Education
- You are responsible for the strategic development and continuous expansion of our international after-sales service partner network in the target markets USA, Europe, and KSA
- You conduct market and competitive analyses, identify suitable partner structures, and derive the optimal network strategy
- You evaluate, select, and qualify new service partners based on technical, commercial, and qualitative criteria
- You negotiate contracts in collaboration with Legal, Procurement, and Finance, ensuring sustainable and high-performing partnerships
- You define and monitor KPIs to manage service quality, customer satisfaction, and operational efficiency
- You establish governance and audit processes to ensure compliance with performance and regulatory standards
- You coordinate the integration of new service partners into processes, systems, and training structures
- You work closely with internal departments such as Service Engineering, Training, Parts Logistics, and Sales to ensure holistic partner management
- You continuously monitor network performance and implement optimization measures, from performance improvements to network reorganization
- Completed degree in Business Administration, Industrial Engineering, Automotive Engineering, or a comparable field, ideally with an international focus
- Several years of professional experience in international automotive after-sales, preferably in network or partner development, service management, or business development
- Experience in building and managing external service partners, including contract and performance management
- Proficient in market analyses and evaluation of international target markets (especially USA, Europe, Middle East)
- Negotiation experience with external partners and stakeholders at management level
- Strong intercultural competence and ability to sustainably build international partnerships
- Analytical and conceptual strength combined with a hands‑on mentality
- Excellent command of English; additional languages such as Arabic, French, or Spanish are a plus
- High willingness to travel to support target markets on site
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.