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Customer Experience Specialist- German or Dutch Speakers with Relocation package
Job summary
A leading multinational company is looking for a Customer Experience Specialist to join their team in Portugal. The role involves providing support via phone, chat, email, and social media to ensure customer satisfaction. Ideal candidates should be fluent in French and English, with a positive attitude and some customer support experience. The position offers competitive salary and relocation package.
Benefits
Qualifications
- Fluent in French and English.
- Some customer support experience is a plus.
- Tech-savvy or enjoy problem-solving.
- Clear communication skills and ability to multitask.
- Bring a positive attitude and people-first mindset.
Responsibilities
- Be the first point of contact for customers via phone, chat, email, and social media.
- Assist customers with orders, product info, and tech support.
- Adapt tone and style to match each brand's voice.
- Resolve complex issues with patience and empathy.
- Log cases and keep records accurate and organized.
Skills
Job Openings Customer Experience Specialist- German or Dutch Speakers with Relocation package
Locations: Lisbon, Porto, Avairo, Braga
Looking for a fresh start or your next big step abroad? Join a vibrant, multicultural team in Lisbon or Porto and work with some of the worlds most iconic global brands. As a Bilingual Customer Experience Specialist, youll help people every day while building a meaningful, international career all while enjoying life in one of Europes most beautiful countries.
- Competitive Salary: 13,000 15,500 annually
- ️ Meal Allowance: Enjoy daily meals on us
- Transport Support: Make commuting easy
- ???? Health Insurance: Full coverage from day one (free after 6 months)
- Performance Bonuses: Earn more when you do well
- ️ Relocation Assistance: Well support you every step of the way
As a Customer Experience Specialist, youll be the first point of contact for customers via phone, chat, email, and social media. Your goal? Offer helpful, friendly, and effective support that leaves every customer smiling.
Your responsibilities include:
- Assisting customers with orders, product info, and tech support
- Adapting your tone and style to match each brands voice
- Resolving complex issues with patience and empathy
- ️ Logging cases and keeping records accurate and organized
- Speak fluently in French and English
- Have some customer support experience (phone, email, or chat) a plus, not a must
- Are tech-savvy or enjoy problem-solving
- Communicate clearly, multitask well, and stay calm under pressure
- Bring a positive attitude and a people-first mindset
This isnt just another job its a chance to grow, explore, and thrive in a supportive international workplace. From career progression to cultural discovery, were here to make your journey count.
Ready to turn your language skills into a global career?
Apply today and take the leap into an exciting new chapter in Portugal!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.