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Patronus
Entrez en contact avec des chasseurs de têtes pour postuler à des offres similairesCustomer Experts - German Speaking - Remote in Greece
Résumé du poste
A recruitment agency is seeking a Customer Support Specialist to communicate with customers and ensure satisfaction. This remote role includes comprehensive relocation support to Greece and a competitive salary. Candidates must be fluent in German and have strong communication skills. Experience in customer service and problem-solving is essential. This position offers full training and opportunities for professional growth.
Prestations
Qualifications
- Fluency in both German and English required.
- Exceptional communication and soft skills are necessary.
- Ability to thrive in a fast-paced, change-oriented environment.
Responsabilités
- Communicate with customers via phone, chat, and e-mail.
- Track and follow up on customer cases efficiently.
- Maintain high customer satisfaction while representing the brand.
Connaissances
Position : Customer Support Specialist
Work model : Remote
Location : Greece
Employment type : Full-time
What you will do :
- Communicate with customers via phone, chat, and e-mail.
- Track and follow up on cases to ensure they are closed efficiently and promptly.
- Maintain high customer satisfaction while representing a major brand.
- Build and maintain strong professional relationships with partners, demonstrating empathy at all times.
- Work towards achieving targets set by the client statement of work and internal goals.
What you will bring :
- Fluency in German.
- Excellent communication skills in English.
- Exceptional communication, soft skills, and problem-solving abilities.
- Computer literacy and tech-savviness.
- Resourcefulness and ability to multitask.
- Ability to thrive as a team player in a fast-paced, high-energy, change-oriented environment.
What we offer :
- Comprehensive support for your relocation to Greece, including flight expenses, hotel accommodation, and assistance with house searching, all at no cost to you.
- Competitive monthly salary with two additional salaries per year.
- Health care benefits and various discounts.
- Full training provided by certified instructors.
- Opportunities for professional growth and development.
- Participation in special events, community, and social responsibility initiatives.
- Free online Greek language courses.
- Modern premises offering a great working environment with relaxing break areas.
Key Skills : Anti Money Laundering, Access Control, Content Development, Flex, AC Maintenance, Application Programming
Employment Type : Full Time
Experience : years
Vacancy : 1
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.