German-Speaking Customer Expert - Remote from Greece

EU Best Jobs; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a dedicated customer service professional in Kiel, Germany. This role involves delivering exceptional service, troubleshooting issues, and managing customer relationships. Candidates should have excellent German and English skills, experience in a premium customer service environment, and a bachelor's degree is preferred. The company offers competitive salaries, relocation support to Greece, and various benefits including healthcare and training opportunities.

Leistungen

Relocation support

Competitive monthly salary (14 salaries per year)

Health care benefits

Free online Greek language courses

Professional growth opportunities

State-of-the-art working environment

Qualifikationen

• Previous experience in customer service, ideally in a premium or luxury brand.
• Ability to handle sensitive cases with empathy and professionalism.

Aufgaben

• Deliver exceptional customer service.
• Perform troubleshooting and analyze customer feedback.
• Manage customers and provide a premium experience.

Kenntnisse

Excellent German language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Ausbildung

Bachelor’s degree preferred

Tools

CRM systems

Jobbeschreibung

We are EU Best Jobs — your trusted link to top job opportunities across Europe. Our mission is simple : to make it fast, safe, and easy for you to find rewarding work abroad. Whether you are looking for a fresh start or a step up, we connect you with employers who value your skills.

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call, collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction, whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent German language skills.
• Very good English communication skills.
• Previous experience in customer service, ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelor’s degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process.)
• Competitive monthly salary (14 salaries per year)
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas