German-Speaking Customer Expert - Remote from Greece
EU Best Jobs
Remote
EUR 20.000 - 40.000
Vollzeit
Vor 2 Tagen
Sei unter den ersten Bewerbenden
Zusammenfassung
A leading job provider is looking for customer service professionals to deliver exceptional support. The role requires excellent German language skills and prior experience in a premium service environment. Responsibilities include managing customer feedback and collaborating with teams for efficient resolutions. The company offers a competitive salary with relocation support to Greece, along with comprehensive training and professional growth opportunities.
Leistungen
Complete relocation support to Greece
Competitive monthly salary
Health care benefits
Full training by certified instructors
Professional growth opportunities
Free online Greek language courses
State-of-the-art facilities
Qualifikationen
Excellent German language skills.
Very good English communication skills.
Previous experience in customer service ideally in a premium or luxury brand.
Strong interpersonal skills with the ability to handle sensitive cases.
Good computer literacy.
Familiarity with CRM systems is a plus.
Bachelor's degree preferred.
Aufgaben
Deliver exceptional customer service.
Perform troubleshooting.
Collect and analyze customer feedback.
Escalate cases when necessary and follow up.
Show empathy and professionalism in interactions.
Manage customers and support them with premium experience.
Collaborate with internal teams for quick resolutions.
Consistently meet performance targets and quality standards.
Kenntnisse
German language skills
English communication skills
Interpersonal skills
Computer literacy
CRM systems familiarity
Ausbildung
Bachelor's degree
Jobbeschreibung
What you will do
Deliver exceptional customer service.
Perform troubleshooting.
Call collect and analyze customer feedback.
Escalate cases when necessary and follow up to guarantee customer satisfaction.
Show empathy and professionalism in every interaction whether written or verbal.
Manage customers and support them with a premium experience.
Collaborate with internal teams to resolve cases quickly and efficiently.
Consistently meet performance targets and quality standards.
What you will bring
Excellent German language skills.
Very good English communication skills.
Previous experience in customer service ideally in a premium or luxury brand.
Strong interpersonal skills with the ability to handle sensitive cases.
Good computer literacy.
Familiarity with CRM systems is a plus.
Bachelors degree preferred.
What we offer
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
Competitive monthly salary (14 salaries per year)
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State-of-the-art premises providing a great working environment with relaxing break areas
Key Skills Hr Executive Recruitment,Internship,AIX,Fleet,Information Technology Sales Employment Type : Full Time Experience: years Vacancy: 1
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.