Bilingual Support Consultant - Relocation to the Mediterranean

Cross Border Talents; Remote; EUR 80.000 - 100.000; Vollzeit

Zusammenfassung

An international recruitment agency seeks Bilingual Support Consultants fluent in German and English to assist customers in Greece, Portugal, and Spain. This full-time role offers competitive monthly wages and performance-based bonuses. Candidates will receive complete training with relocation assistance, including a flight ticket and accommodation. Ideal for individuals eager to embrace an international career while experiencing vibrant cities.

Leistungen

Relocation package

Flight ticket to Spain, Greece, or Portugal

Company-paid hotel accommodation

Assistance in finding long-term housing

Private health insurance

Performance-based bonuses

Qualifikationen

• No prior experience needed; full paid training is provided.
• Motivated to relocate and start an international career abroad.
• Ability to stay calm and positive when solving customer issues.

Aufgaben

• Handle customer inquiries via phone, email, and live chat.
• Provide clear and effective solutions to technical or service-related issues.
• Support customers with account setup, billing, orders, or product use.
• Document and update customer records in the system.
• Collaborate with colleagues to improve processes.
• Ensure high customer satisfaction through empathy and problem-solving.

Kenntnisse

Native or near-native German (C1-C2)

Good level of English (B1 or higher)

Strong communication skills

Active listening skills

Tools

MS Office

Email platforms

Chat platforms

Jobbeschreibung

Bilingual (German-English) Support Consultant -...

Live and work abroad. We are hiring German-speaking professionals for customer support positions in Greece, Portugal, and Spain. Be part of an international team, gain valuable work experience, and enjoy life in the sun.

In this role, you will be the first point of contact for customers, helping them with questions, technical issues, and product information. You’ll be trained to deliver excellent service and become part of a friendly, multicultural team.

Responsibilities

Handle customer inquiries via phone, email, and live chat in a professional and timely manner

Provide clear and effective solutions to technical or service-related issues

Support customers with account setup, billing, orders, or product use

Document and update customer records in the system

Collaborate with colleagues and supervisors to continuously improve processes

Ensure high customer satisfaction through patience, empathy, and problem-solving skills

Requirements

Native or near-native German (C1-C2) and good level of English (B1 or higher)

Strong communication and active listening skills

Ability to stay calm and positive when solving customer issues

Basic computer skills (MS Office, email, chat platforms)

No prior experience needed full paid training is provided

Motivated to relocate and start an international career abroad

What We Offer

Relocation package

• Flight ticket to Spain, Greece, or Portugal
• Airport pickup upon arrival
• Company-paid hotel accommodation during the first weeks
• Assistance in finding long-term housing

Salary & Benefits

• Competitive monthly salary + performance-based bonuses
• Paid initial training and continuous coaching
• Private health insurance (in some locations)

Work-Life Balance

• Full-time, 40 hours per week, with rotating shifts
• Internal promotions to Team Leader, Quality Analyst, Trainer, or other departments
• Experience in an international corporate environment
• Work in vibrant cities like Lisbon, Athens, Barcelona, or Thessaloniki
• Enjoy a sunny climate, cultural diversity, and affordable lifestyle