German-Speaking Customer Expert Remote from Greece

EU Best Jobs; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading job provider is looking for customer service professionals to deliver exceptional support. The role requires excellent German language skills and prior experience in a premium service environment. Responsibilities include managing customer feedback and collaborating with teams for efficient resolutions. The company offers a competitive salary with relocation support to Greece, along with comprehensive training and professional growth opportunities.

Leistungen

Complete relocation support to Greece

Competitive monthly salary

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

State-of-the-art facilities

Qualifikationen

• Excellent German language skills.
• Very good English communication skills.
• Previous experience in customer service ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelor's degree preferred.

Aufgaben

• Deliver exceptional customer service.
• Perform troubleshooting.
• Collect and analyze customer feedback.
• Escalate cases when necessary and follow up.
• Show empathy and professionalism in interactions.
• Manage customers and support them with premium experience.
• Collaborate with internal teams for quick resolutions.
• Consistently meet performance targets and quality standards.

Kenntnisse

German language skills

English communication skills

Interpersonal skills

Computer literacy

CRM systems familiarity

Ausbildung

Bachelor's degree

Jobbeschreibung

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent German language skills.
• Very good English communication skills.
• Previous experience in customer service ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelors degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)
• Competitive monthly salary (14 salaries per year)
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises providing a great working environment with relaxing break areas

Key Skills
Hr Executive Recruitment,Internship,AIX,Fleet,Information Technology Sales
Employment Type : Full Time
Experience: years
Vacancy: 1