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815

Startup jobs in Canada

Head of Customer Success — Onsite Toronto Growth Leader

Loop

Toronto
On-site
CAD 95,000 - 115,000
30+ days ago
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Full Stack Software Developer

YouSet

Montreal
On-site
CAD 70,000 - 100,000
30+ days ago

Sales Associate, Instacart Business

Instacart

Canada
On-site
CAD 86,000 - 95,000
30+ days ago

Project Manager

Carbon Upcycling Technologies

Calgary
On-site
CAD 100,000 - 130,000
30+ days ago

Senior Electrical Engineer

Epoch Biodesign

Coquitlam
On-site
CAD 100,000 - 150,000
30+ days ago
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Scrum Master

Recooty

Toronto
Remote
CAD 70,000 - 90,000
30+ days ago

B2B SAAS Sales Agent

Cheetah Networks Inc

Ottawa
Remote
CAD 60,000 - 80,000
30+ days ago

Mid-Market Account Executive (DevOps)

Rewind

Canada
Hybrid
CAD 70,000 - 100,000
30+ days ago
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BIM Software Developer

Promise Robotics

Edmonton
On-site
CAD 80,000 - 100,000
30+ days ago

Senior Product Engineer, Canada

Ashby

Vancouver
Hybrid
CAD 70,000 - 90,000
30+ days ago

Founding Senior Full-Stack Developer - New B2B SaaS AI venture

Valsoft Corporation

Montreal
On-site
CAD 100,000 - 150,000
30+ days ago

Perth-based ICT Project Manager for MSP Startup

Quantumfluxit

Southwestern Ontario
On-site
CAD 75,000 - 95,000
30+ days ago

Software Engineer - Build Scalable Frontends & APIs

Zip

Toronto
On-site
CAD 70,000 - 90,000
30+ days ago

Sr Software Engineer

HRB

Toronto
On-site
CAD 100,000 - 125,000
30+ days ago

Executive Assistant to the COO & CEO (Vancouver based)

Pearl West

Vancouver
On-site
CAD 70,000 - 100,000
30+ days ago

Data Infrastructure Engineer

Meshy

Canada
Hybrid
CAD 90,000 - 130,000
30+ days ago

Senior Project Manager

Clark Builders

Edmonton
On-site
CAD 90,000 - 120,000
30+ days ago

Regional Account Manager (RAM) - Montreal, QC

Cogent Communications

Montreal
On-site
CAD 40,000 - 60,000
30+ days ago

AI Lead - Build and Lead Our Next B2B SaaS AI Venture

Valsoft Corporation

Montreal
On-site
CAD 120,000 - 150,000
30+ days ago

Electrical Assembly Technician

Medatech Engineering Services Ltd.

Collingwood
On-site
CAD 60,000 - 75,000
30+ days ago

Senior Product Engineer *OP

OP Recrutement

Quebec
On-site
CAD 80,000 - 120,000
30+ days ago

Senior Software Engineer, Backend (Developer - Onramp)

P2P

Canada
On-site
CAD 192,000
30+ days ago

In-House Legal Counsel

SwiftX Inc.

Canada
Remote
CAD 100,000 - 140,000
30+ days ago

Solution Engineer

Flare

Canada
Remote
CAD 80,000 - 110,000
30+ days ago

Immigration Specialist

Targeted Talent

Canada
Remote
CAD 60,000 - 80,000
30+ days ago

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Head of Customer Success — Onsite Toronto Growth Leader
Loop
Toronto
On-site
CAD 95,000 - 115,000
Full time
30+ days ago

Job summary

A fast-growing FinTech startup in Toronto is seeking a Head of Customer Success to oversee the customer experience journey. This hands-on leadership role involves managing onboarding, support, and account management. The ideal candidate will have over 5 years of experience in customer success within a high-growth environment and strong relationship-building skills. The position offers a salary range of CAD$95,000-$115,000 along with equity options and a supportive startup culture.

Benefits

Equity options
Health benefits
Catered lunch on Fridays
Collaborative team culture

Qualifications

  • 5+ years in customer success, operations, or client services at a start-up.
  • Proven experience managing teams in a high-growth environment.
  • Strong communication and relationship-building skills.
  • Metrics-driven mindset with a track record of hitting operational KPIs.

Responsibilities

  • Lead the customer support function, including ticket resolution.
  • Own and execute the end-to-end onboarding experience for new customers.
  • Act as a strategic partner for key accounts.
  • Manage members of the teams involved in customer support, onboarding, and account management.
  • Directly manage hiring, coaching, and performance management.

Skills

Customer success
Operations management
Strong communication skills
Metrics-driven mindset
Team leadership
Job description
A fast-growing FinTech startup in Toronto is seeking a Head of Customer Success to oversee the customer experience journey. This hands-on leadership role involves managing onboarding, support, and account management. The ideal candidate will have over 5 years of experience in customer success within a high-growth environment and strong relationship-building skills. The position offers a salary range of CAD$95,000-$115,000 along with equity options and a supportive startup culture.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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