Service Adviser ofertas em Canadá

Requisition ID: 894074

Position: Full-Time

Total Rewards: Benefits/Incentive Information

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest, and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol, and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensure that consumers everywhere have access to our products. Balancing speed, efficiency, and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eye care industry. Discover more by following us on LinkedIn!

Based in our Toronto office, reporting to the Director - Industrial Lab, this role will work from 8:30 am to 05:00 pm, Monday to Friday (40 hours per week), with flexibility based on business requirements.

You will be responsible for the optimal functioning of the company's equipment, materials, and infrastructure in the Toronto Hub. Your duties include managing subcontracting and overseeing preventive and curative maintenance operations of equipment with the Maintenance team under your leadership.

• Master automated equipment, facility equipment, industrial processes, and technologies required for production in the facility;
• Develop and lead a preventive maintenance program for all production and facility equipment, executed on a standardized schedule to ensure optimal performance and minimize downtime;
• Create and manage an equipment spare parts program, including inventory, budgeting, and cost control;
• Ensure all equipment is maintained to the highest standards and operates according to standardized mechanical, operational, and process settings;
• Monitor equipment to identify components nearing failure and schedule repairs accordingly;
• Develop a team of trained technicians capable of troubleshooting and repairing mechanical, electrical, software, and facility support equipment malfunctions;
• Manage, supervise, and motivate staff, promoting their professional development;
• Ensure quality of work from support teams, including internal and external contractors;
• Comply with all safety regulations, policies, and procedures at local, provincial, and federal levels;
• Adhere to quality policies and practices through sound quality assurance principles;
• Master CMMS and internal maintenance management programs;
• Develop and manage maintenance budgets and plan investments;
• Assist in negotiations with suppliers;
• Manage the equipment and spare parts inventory;
• Identify technical solutions to improve equipment and facilities;
• Validate specifications and maintenance subcontracting contracts;
• Perform other tasks as required.
  QUALIFICATIONS
  • Bachelor's degree in mechatronics, mechanical engineering, electrical engineering, automated production engineering, or equivalent experience;
  • Minimum of 5 years of experience working with complex, automated machinery in a production environment;
  • Proven managerial, organizational, and anticipatory skills;
  • Knowledge of Lean Six Sigma methodologies;
  • Experience with vendor relationship management;
  • Strong negotiation and conflict management skills;
  • Experience in installation, repair, and troubleshooting of mechanical, electrical, pneumatic, PLC, and PC-based control systems;
  • Experience with predictive maintenance metrics like MTBF, MTTR, OEE, TPM;
  • Ability to adapt leadership and communication styles to various stakeholders;
  • Proficiency with standard computer tools.

    Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. Benefits may include health care, retirement savings, paid time off/vacation, and employee discounts.

    Upon request, and in accordance with applicable laws, EssilorLuxottica provides reasonable accommodations for individuals with disabilities. To request accommodations, contact the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email HRCompliance@luxotticaretail.com.

    We are an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, gender, national origin, social condition, religion, age, disability, sexual orientation, gender identity or expression, citizenship, veteran or military status, marital status, pregnancy, genetic information, or other protected characteristics. Native Americans in the US receive preference per Tribal Law.