Service Adviser jobs in Canada

Grow your career with a company that shares your passion! Our Healthcare Division has an exciting new opportunity to join Sodexo as our next Afternoon Janitorial Services Manager to support our busy local area accounts. This role will require an enhanced background check or criminal record check for a variety of client sites and reliable transportation to access the sites you will support within the Calgary region. This role is a Monday - Friday opportunity with hours between 2 pm - 10 pm. Sodexo offers a competitive salary range of $58,000.00 - $63,000.00, Extended Benefits (Medical, Dental, Optical, Prescription Drug Plan) from day one, paid vacation, and more.

At Sodexo, our purpose is to create a better everyday for everyone and to build a better life for all. As the global leader in services that improve Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

• Oversee Soft Services, Environmental Services and administration functions for the assigned region of 10 - 12 accounts.
• Lead, develop, motivate, direct and supervise front line and supervisory employees; assign work based on client and service requirements; perform audits to ensure client standards are adhered to.
• Provide training, recommendations and remedial training as required; maintain and track inventory levels of supplies and related costs; provide recommendations on quantity and timing of supply orders.
• Scheduling – Dispatch and prioritize work assignments within the area/shift to meet client needs and expectations; oversee and plan special project cleaning assignments.
• HR Related – Supervise, coach, motivate and develop employees and supervisors; ensure safety training and compliance; conduct performance management and discipline as required; participate in hiring and staffing to maintain appropriate staffing levels.
• Inventory – Maintain supply levels for consumables and equipment; report on inventory; provide recommendations on orders and distribution.
• Other – Participate in environmental service program implementation, ensure program compliance and provide reports and recommendations for adjustments.
• Safety – Perform daily safety checks and inspections, safety observations, safety walks and trainings; conduct safety investigations; ensure IMS system training and safety compliance.

• Post secondary diploma or degree in operations or related field or equivalent education and experience.
• Proven hands-on leadership of teams driving operational excellence for clients.
• 3-5 years’ experience in Soft Services/Environmental Services in a Healthcare environment is a strong asset.
• Superior communication skills (written, verbal, interpersonal).
• Experience with training methods and techniques; strong organizational, problem-solving and multi-tasking abilities.
• Initiative, good judgment and leadership abilities; supervisory capabilities.
• Ability to develop and implement budgetary guidelines for all departments.
• Criminal background check for vulnerable sector required.

• What Makes Sodexo Different: Flexible work environment, competitive compensation and benefits, training and development, growth opportunities, corporate responsibility and sustainability, and awards for Sustainability, Diversity & Inclusion, and Corporate Social Responsibility.
• Note: Some content refers to awards and company initiatives; contact candidate relations for details.

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual orientation or gender identity, veteran status, or any other protected class. We welcome applications from people with disabilities; accommodation is available on request during all selection processes.

Sodexo is committed to a safe and healthy working environment for team members, customers, clients, contractors, business partners, guests, and the public. Depending on location, new hires may be required to be vaccinated against COVID-19 or other health requirements.

Thank you for your interest in Sodexo.

Please note that only candidates under consideration will be contacted.

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